Ajinkya Thakur

• Managed the organization's Management Information Systems, ensuring the efficient collection, analysis, and reporting of data to support decision-making processes.
• Developed and maintained databases, data systems, and data analysis tools, ensuring data accuracy, integrity, and security.
• Designed and generated reports, dashboards, and data visualizations to provide insights and support strategic and operational decision-making.
• Implemented data quality control measures, ensuring data consistency, completeness, and accuracy across systems and reports.
• Developed and managed data governance policies and procedures, ensuring compliance with data privacy regulations and industry best practices.
• Identified and implemented process improvements and automation initiatives to streamline data collection, analysis, and reporting, resulting in increased efficiency and productivity.
• Stayed up to date with emerging technologies, industry trends, and best practices in MIS, continuously learning and implementing innovative approaches to enhance data management and reporting capabilities.

Shopify - Website Management :

• Successfully managed and maintained three websites on the Shopify platform, overseeing all aspects of website management, including design, content, product management, and customer support.
• Developed and executed website setup and customization for each website, ensuring a consistent and user-friendly experience for visitors.
• Implemented effective product management strategies, including uploading product images, creating compelling descriptions, setting pricing and inventory levels, and organizing products into collections.
• Monitored and processed orders, providing timely updates to customers regarding shipping and delivery, and handling refunds and exchanges as necessary.
• Developed and executed marketing and promotional campaigns, utilizing Shopify's built-in tools and integrations to drive traffic and increase sales.
• Provided exceptional customer support, promptly addressing inquiries, concerns, and issues, resulting in high customer satisfaction rates.
• Conducted regular website maintenance, ensuring mobile-friendliness, optimizing loading speed, and staying up to date with security patches and updates.
• Utilized Shopify's analytics and reporting features to monitor sales, customer behavior, traffic sources, and conversion rates, leveraging data-driven insights to make informed decisions and improve website performance.
• Explored and integrated third-party apps from the Shopify App Store to enhance website functionality and streamline operations.
• Stayed up to date with industry trends and Shopify's latest features and updates, continuously learning and implementing best practices to optimize website management.

• Activation Reporting - Preparing and managing the daily activation reports for multiple cites / locations for clients such as Asian Paints, Hershey’s, Amazon etc using Excel Formulas and excel tools
• Ecommerce Sales Reporting - Preparing and consolidating the daily and monthly sales report for sales registered through Ecommerce Portals and tracking growth of each sku on multiple Ecommerce Portal
• Ecommerce - COD Payment Reconciliation - Weekly payment reconciling of COD sales by mapping courier and cod order sales registered through company website
• Ops Backend Coordination - Co-coordinating with Vendors for ongoing activity and following up with them for activity report
• Managing Sales contest reporting by verifying sales data for clients such as Asian Paints
• Vendor bill Management – Handling Vendor bills, Verifying the vendor bill amount and timely submission to accounts
• Telecalling – Handling and managing
• The inbound and outbound calls for various sales activation for clients such as Asian Paints, Hershey's Etc
• Customer order confirmation call for Toiing and providing the final order confirmation to dispatch team.9930372633
• Customer feedback calls for return sales order and highlighting the customer concern to the respective department
• Capturing the Inbound calls for sales order and sharing the same with sales and dispatch team.