Ajinkya Thombare
Pune
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Unicorn Infosolutions PVT LTD
Service engineer/Logistic
Pune
02.2021 - Current
- Liaised with suppliers and customers to resolve any shipping or receiving issues promptly.
- Identified areas for improvement within the logistics department and recommended solutions.
- Managed inventory levels to ensure optimal stock at all times, reducing shortages and overages.
- Assisted in the development of logistics strategies to support business growth and expansion.
- Organized and managed the inventory of all incoming and outgoing shipments.
- Prepared data for import and export declarations as required by Customs authorities.
- Performed regular audits of inventory levels at warehouses to ensure accuracy.
- Stayed informed of logistics technology advances to apply appropriate solutions and improve processes.
- Assisted in troubleshooting any problems that may arise during the delivery process.
Unicorn Infosolutions PVT LTD
Service engineer/Front Desk Executive.
Pune
02.2021 - Current
- I worked as a front desk executive.
- Attend to customers and resolve their issues.
- Communicate with customers and colleagues by call and emails.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
Unicorn Infosolutions PVT LTD
Service engineer/Backend Technician
Pune
02.2021 - Current
- Updated device software and firmware to latest versions to enhance functionality.
- Followed repair processes, driving high quality and short cycle time.
- Performed troubleshooting and repairs on a variety of electronic equipment, including computers, servers, and peripherals.
- Replaced defective components with compatible replacements sourced from suppliers.
- Installed and configured hardware components such as motherboards, memory modules, hard drives, processors, power supplies, and other related parts.
- Collaborated with team members to troubleshoot challenging repair cases.
Education
Mcom - Commerce
Sarhad College of Arts Commerce And Science
Pune04-2021
Master of Commerce - Appearing
Sarhad College of Arts,Commerce And Science
PuneSkills
- Excellent communication
- Calm under pressure
- Computer skills
- Relationship building
- Public speaking
- Flexible and adaptable
- Microsoft office
- Good Telephone Etiquette
- Supervision and leadership
- Excellent Mail communication
- Generate E-Way Bills
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Certification
- Certified Apple Technician.
Timeline
Unicorn Infosolutions PVT LTD
Service engineer/Logistic
02.2021 - Current
Unicorn Infosolutions PVT LTD
Service engineer/Front Desk Executive.
02.2021 - Current
Unicorn Infosolutions PVT LTD
Service engineer/Backend Technician
02.2021 - Current
- Certified Apple Technician.
Mcom - Commerce
Sarhad College of Arts Commerce And Science
Master of Commerce - Appearing
Sarhad College of Arts,Commerce And Science
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