Overview
Work History
Education
Skills
Accomplishments
Summary
Timeline
AJINKYARAJ NAYAK

AJINKYARAJ NAYAK

Product Specialist / Functional Business Analyst
Dombivli,Maharashtra

Overview

3
3

Product Specialist experience

2
2

Customer Service experience

Work History

VERTOZ - PRODUCT SPECIALIST

Vertoz
Mulund, Maharashtra
2020.10 - Current

• Managed whole product life cycle from start to End (From designing layout of each page, reports & integration of campaign, tools for targeting and many more)
• User Management – Layout of UI/UX with each button function and validation and flow from super admin level to final user level, sub user level & which also includes fund management from advertiser to line-item level.
• Brand Management – Layout of UI/UX with each button function and validation & Flow from Super admin level to final user level
• Transaction Management – UI&UX layout, User Level & Admin Level credit & debit transaction. Funds Adding option, integrated with strip link.
• Advertiser Management – UI&UX Layout with functionality & Validation, Creation of advertiser, adding funds, managed revenue share, Managed Budget with flights date. Same goes for Edit Advertiser page.
• Campaign management – UI&UX Layout with functionality & Validation. Adding budget with admin validation, flights date & time Mapping.
• Insertion Order Management - UI&UX Layout with functionality & Validation, IO type contextual & RTB/Video will decide the product where to show mapping Line-item Management (Includes creative management)- UI&UX Layout with functionality & Validation. Selection of media channel on basis of IO type. Developed feature with logic and functionality Targeting (UI/UX. Functionality, Logic), Capping (UI/UX, Functionality & Logic), Filters, Whitelist & Blacklist
• Advertiser Report - UI/UX layout with filter functioning. Report from User level to Line-item level
• Admin Report for DA - UI/UX layout with filter functioning. Report from Supply level of different level to Line-item level.
• Managing every story, task & defect on Quick scrum (Application same as Jira)
• Tools used to manage product – Mockup & Draw.IO for wireframe, documentation & flowchart, SQL to get required data, Quick scrum to manage stories & task, Zabbix to monitor QPS (real time)
• Demonstrable working knowledge of REST APIs
• Reviewing Test Scenarios and active participation in UAT.

Customer Service Associate

QUOSPHERE INFOSOLUTIONS PVT. LTD
Ghansoli, Maharashtra
08.2018 - 09.2020

• Working for American logistics broker company, handling operation.
• Tracking more than 60 loads per day.
• Checking the quality & quantity of each perishable load, checking truck reefer temperature.
• Continuously in touch with the customer.
• Having experience of handling customer like Walmart, Costco, Safeway, Ahold,
• Dole, Safeway, Sun pacific, etc.
• Handled Walmart & Costco customers for 14 months.
• Communication medium - Email & voice.

Education

Bachelor of Engineering - Electronic and Telecommunication

Mumbai University
05.2012 - 05.2016
  • 6.75 GPA

Skills

Business Analysis Planning and Monitoring

Requirement gathering & Analysis

Product lifecycle management (PLM)

Designing product layout

SQL Studio

API Documentation and Presentation

Product Documentation

Strong customer service focus

Ability to multi-task

Service Technical Knowledge

Manual Testing and creating report

Communication & presentation skills

KB Documentation – User Manual

Demo Abilities

Accomplishments

  • Led the requirements gathering and documentation process for a complex project, ensuring clear communication and alignment between stakeholders and delivering the project on time and within budget.
  • Designed a customized workflow solution, resulting in streamlined processes, increased efficiency, and a 20% reduction in overall project turnaround time.
  • Achieved improved productivity and reduced manual errors by introducing the "Agile and waterfall methodology" for automating administrative tasks.
  • Supervised team of 8 staff members.
  • Documented and resolved a critical software bug that was causing frequent system crashes, resulting in improved system stability and reduced downtime for end users.
  • Developed and implemented a comprehensive data analytics strategy, resulting in data-driven insights that contributed to a 25% increase in revenue.

Summary

  • Proactive Product Specialist with advanced problem-solving skills and technical aptitudes. Effective at working independently and as a contributing member of a team. Talented in day-to-day product management and financial analysis.
  • Highly focused and detail-oriented, able to manage multiple simultaneous projects and accounts with high efficiency and accuracy. Quick to adapt to any programs, software, or proprietary systems. Strong holding on digital advertisement product, operations, API documentation, integration documentation and more. Strong client services experience. Excellent analytical & problem-solving skills. Understanding of various ticketing systems. Working knowledge of Microsoft Office, MSSQL Studio.
  • Managed whole product life cycle from start to End (From designing layout of each page, reports & integration of campaign, tools for targeting and many more)
  • Managed 3(Click, impression & Campaign) different SAAS advertising products.
  • As a product specialist I work closely with Client, Developers, and Testers during the complete Life Cycle of a project from initial Requirement Gathering session to its closure.
  • As a Product specialist managed and made visible the product backlog and prioritized the list of requirements for future product development.
  • Proficient in all phases of requirement management, including gathering, analyzing, detailing, and tracking requirements.
  • Demonstrable working knowledge of REST APIs
  • Conducting daily scrum meeting to plan work, discuss work in progress, gather feedback, and more.
  • Knowledge base documentation of product and Feature.

Timeline

VERTOZ - PRODUCT SPECIALIST - Vertoz
2020.10 - Current
Customer Service Associate - QUOSPHERE INFOSOLUTIONS PVT. LTD
08.2018 - 09.2020
Mumbai University - Bachelor of Engineering, Electronic and Telecommunication
05.2012 - 05.2016

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AJINKYARAJ NAYAKProduct Specialist / Functional Business Analyst