Ajish Raju
Retail Operation
INDORE
Summary
Results-oriented Sales Manager with high energy levels and passion for customer service and sales. Polished in increasing sales volume by developing business opportunities and implementing effective sales programs. Critical thinker possessing first-rate multitasking, problem-solving and communication skills. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Sales Manager
Ethos Luxury Watches
06.2023 - Current
- Provided training and guidance to new hires, fostering positive team environment focused on achieving sales goals.
- Developed strong rapport with clients, fostering long-term relationships and generating repeat business.
- Analyzed sales data regularly to identify trends and develop targeted promotions that drove sales growth during slow periods.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Cultivated interpersonal skills by building positive relationships with others.
- Passionate about learning and committed to continual improvement.
- Streamlined compliance processes by implementing efficient monitoring systems and tools.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Store Manager
Jack & Jones
09.2019 - 05.2023
- Leading entire short-term & long-term business planning for assessment of revenue potential in business for achievement of top-line & bottom-line targets.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Developed successful employee retention plan, reducing staff turnover rates significantly.
- Directing entire store operations, ensuring accomplishment of set business targets, meeting ever-increasing competition from organized and unorganized structures Managing & monitoring show windows, visual merchandising to maintain standards of stores; facilitated high retail standards & value of integrity, customer service, team work, work discipline, cost consciousness, respect for staff & organization and transparency
- Developing brand focus, reviewed and interpreted market response to facilitate product promotion including complete merchandising activities Recruiting & training new Sales Managers, and Retail Store Managers; planning calendar and execution of various programs for various retail chains as per budget Streamlining budgetary control with Operations Team in managing annual budget, planning & quarterly forecast process; analyzing last quarter outcome with forecast and identifying actual status of performance
- Revitalizing branding efforts & sales/marketing approaches through roll-out of strategies Building & maintaining vendor relations; evaluating vendors, managing buyer processes, and analyzing reports
Sports Leader Coach
Decathlon Sports India Pvt Ltd
01.2018 - 10.2018
- LSP(Local Sports Project)for Indore
- Sports COMMUNITY BUILDING for Indore
- User centric Layout
- Digital Platform communication
- Stock management for Store
- Inventory Management
- Human Development (Training)
- Shrinkage Control
- Control bottom line expense for better EBIT
- Training for Customer Relation Management
- Training to new joins regarding product to Fitness Brand
- Recruit, develop and manage the team
- Merchandising Strategies and ensuring the quality of the layout as per the standards.
Operation Manager
Decathlon Sports India Pvt Ltd
12.2016 - 12.2017
- I was responsible for the personal safety of others and the security of assets (Health and Safety)
- Managing my own economic and human resources activity (Management)
- Optimizing the team and customer service organizations (Organization)
- Making store teams autonomous in their operations (Training)
- Optimizing the team and customer service organizations (Organization)
- Carrying out maintenance, anticipate and guarantee the running of expenses (Maintenance)
- Shrinkage Control
- Vendor Management
- Handel the Legal Compliances of Store.
Department Manager
Decathlon Sports India Pvt Ltd
12.2015 - 12.2016
- Recruit, develop and manage the team
- Prepare and implement the commercial strategy base on the market analysis
- Merchandising Strategies and ensuring the quality of the layout as per the standards
- Manage the profit and loss statement
- Conducting the regular catchment study
- Responsible for inventory and shrinkage control
- Doing the Sales Piloting, forecasting and data Analysis
- Managing the stock flow and its availability as per the sales analysis and seasonal demand
- Product Trainer West Zone.
Sales Manager
Decathlon Sports India Pvt Ltd
09.2014 - 11.2015
- Ensure the quality of the layout
- Making products available or available for the customers
- Conducting events for the customers (Inside or outside the store).
Assistant Manager
Terramatic Solution Pvt Ltd
01.2013 - 01.2014
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Developed strong working relationships with staff, fostering a positive work environment.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
HR(Generalist)
NU Hospital
01.2013 - 07.2013
- Supported company growth by leading successful recruitment and hiring campaigns.
- Conducted thorough job analyses to create accurate job descriptions for various roles within the organization.
- Reduced employee turnover with proactive conflict resolution and performance management strategies.
- Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
Education
MBA - Marketing & H.R
Sanghvi Institute of Management And Science
Indore, Madhya Pradesh 08.2010 - 02.2013
B.Com -
BSSS Bhopal
Bhopal, Madhya Pradesh 07.2008 - 03.2010
12th - undefined
HEMA H.S School
Bhopal, Madhya Pradesh10th - undefined
HEMA H.S School
Bhopal, Madhya PradeshSkills
Competitor Monitoring
Employee Training
Project Management
Revenue Generation
Operations Management
Territory sales management
Sales Planning
New Business Development
KPI Tracking
Staff Management
Personal Information
Date of Birth: 03/15/89
Timeline
Sales Manager
Ethos Luxury Watches
06.2023 - Current
Store Manager
Jack & Jones
09.2019 - 05.2023
Sports Leader Coach
Decathlon Sports India Pvt Ltd
01.2018 - 10.2018
Operation Manager
Decathlon Sports India Pvt Ltd
12.2016 - 12.2017
Department Manager
Decathlon Sports India Pvt Ltd
12.2015 - 12.2016
Sales Manager
Decathlon Sports India Pvt Ltd
09.2014 - 11.2015
Assistant Manager
Terramatic Solution Pvt Ltd
01.2013 - 01.2014
HR(Generalist)
NU Hospital
01.2013 - 07.2013
MBA - Marketing & H.R
Sanghvi Institute of Management And Science
08.2010 - 02.2013
B.Com -
BSSS Bhopal
07.2008 - 03.2010
12th - undefined
HEMA H.S School
10th - undefined
HEMA H.S School