Ajish Thomas
New Delhi,DL
Summary
Always seeking a new challenge with the company, like need of someone with exceptional planning, leadership, and management abilities along with Assignments in Business Development, Team Handling, Team Management with the reputed organizations.
Overview
21
21
years of professional experience
Work History
MANAGER
AQC MANAGEMENT SERVICES
03.2020 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Driver
VYSHNAV HOLDINGS
01.2016 - 12.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Customer Support Executive
Tele Tech
01.2004 - 01.2005
- Joined as CSE for inbound campaign called Circuit City Customer Care.
Education
BSc Maths with Computer Science -
Annamalai University
Skills
- Photoshop
- Expert in Internet
- Expert in MS Office
- Excellent navigation
- Driver Training Experience
- Defensive Driving
- Decision-Making Under Pressure
- Time Management
- Valid Driver's License
- Customer Service
- Problem-Solving
- Safe Driving Practices
- Clean Driving Record
Languages
English
Hindi
Malayalam
Tamil
Spanish
Personal Information
- Father's Name: Mr. V.C Thomas
- Date of Birth: 09/17/85
- Nationality: Indian
HOBBIES
Travelling and Discovering new Places.
Long Drives
Timeline
MANAGER
AQC MANAGEMENT SERVICES
03.2020 - Current
Driver
VYSHNAV HOLDINGS
01.2016 - 12.2019
Customer Support Executive
Tele Tech
01.2004 - 01.2005
BSc Maths with Computer Science -
Annamalai University
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