Senior Quality Engineer at American Express Technology Ltd with expertise in Oracle and Java, recognized for enhancing testing efficiency. Led automation initiatives resulting in $1.9M annual savings and a 22% increase in scrum velocity. Proven ability to mentor teams and drive innovation, delivering high-quality solutions in dynamic environments. Experience includes market and product launches across EMEA, US, JAPA, and APAC regions. Overall, 18 years of experience in the IT industry.
Overview
18
18
years of professional experience
Work History
Senior Quality Engineer (Associate Director)
American Express India Ltd
Chennai
05.2025 - Current
Working on an automated test data generator tool, keeping an enterprise use mindset with the help of an LLM in the AI model, expecting a reduction of one person-hour per sprint, and approximately $750K saved per year, along with a time-to-market reduction of 8%.
Mentor and lead platform-level regression, and ensure regression coverage to stop defect leakage to production.
Working on the ZERO technical pend initiative and successfully achieving it for one of the journeys.
Lead SRE testing on platform level to ensure system reliability.
Work collaboratively with the seven Agile release train leads and technology team lead to understand gaps in the process, sort issues, and challenges in QE delivery.
Working on solutions to bring regression sign-off down by 30 minutes from 8 hours currently, to avoid dependency of the QE team with different time zones. This will enable the possibility of anytime release. Expecting cost savings of $250K annually.
Working on the QE bandwidth reduction at the platform level to enhance QE delivery. Enabled GitHub Copilot for QEs. Focus on manual tasks to automate them while keeping audit requirements in mind.
Setting up a collaborative process for using an automated suit for the product and technology team in day-to-day delivery.
Refine the Jenkins CI/CD pipeline to enhance the efficiency of smoke testing procedures.
Accountable for QE delivery across two scrums in the consumer banking sector.
Enhance and support the test automation tool by using Java Selenium coding.
Associate Principal
LTIMindtree Limited- American Express
Pune
02.2023 - 05.2025
Mentored and managed teams exceeding 12 client and 25 employer members.
Partnered with over 15 client leaders to facilitate effective project delivery.
Created a user-friendly Test Automation Tool for non-technical onboarding of test cases.
Successfully onboarded more than 25,000 automated tests by 50+ quality engineers.
Actively involved in SRE testing.
Streamlined processes by integrating regression responsibilities into scrum quality engineering teams.
Achieved annual savings of around $1.9 million for the platform.
Cut regression cycle duration from two weeks to two hours, allowing for daily releases.
Boosted early defect detection rates by 80%, preventing release delays due to defects.
Project Manager
Cognizant technology Solutions- American Express - Wells Fargo Bank
Phoenix
11.2021 - 01.2023
Worked as a Test Automation Project Manager on platform level supporting 18+ scrum teams and 30+ Quality Engineers located various locations
Enabled InSprint Test Automation for Quality Engineers from No Test Automation
Implemented Testing through Test Automation and achieved 88 % success
Saved ~55 % testing time
Built an automated smoke test in CICD Jenkins
This is one of the biggest success and helped to detect critical defect by 60 % and Test Downtime reduced by 30 %
Delivered regression suit having 2500+ Test Cases with 95% coverage
Prevented 230+ high priority defects
Shift left - This is one of succeed initiative where functional QA to upskill toward Test automation
Cross skilled 12+ members Client partner and 15+ vendor members
Risk Management and Reporting – Actively worked on risk detection and mitigation from Testing end for client
Reporting to client via meeting and status reporting on weekly basis
Enhanced framework in such a way that automated jobs can run on multiple browsers, Multiple application URLs, Multiple test environments at the same time by Jenkin jobs
Project Manager, E2E Test Manager, Test Automation Lead
Atos Syntel Inc/Ltd -American Express
Sunrise
10.2011 - 01.2020
Worked as an E2E Test Manager, delivering more than 40 complex projects, where 30 applications were involved, and 240 other projects.
Mentor involved teams for better testing practices
Was part of a key role in delivering an average of 2 out of the top 10 technology projects each year.
Preparing various documents, including the E2E Test Plan and Strategy.
Handled technology Upgrade and Migration projects were played key role in testing delivery
Played key role in Risk management for projects handled for client
Worked with project stakeholder for Status reporting on progress, challenges and issues
Handled financial forecasting and budgeting for vendor
Presented 8+ white papers on Domain and on Agile
Playing the Quality Champion role was to support and uplift the training of quality engineers from a technology and process perspective.
Involved in sprint testing, test automation, and integration testing.
We were part of launching the EMEA market's automated flow.
Quality Engineer
Syntel Ltd-American Express -State Street
Pune
11.2007 - 10.2011
Involved in requirement analysis
Prepare test data characteristics and Test cases
Automate test cases and execute them
Raise defects in HP quality centre and follow defect life cycle
Attend daily status meeting and represent testing and test automation progress
Co-ordinate with Test Lead / Application test manager
Education
Batchlors Degree -
University of Pune
Maharashtra, India
07-2007
Skills
Expertise in quality management systems
SME in cards, banking product, customer acquisition
Oracle Java (Oracle SE certified)
Agile methodologies
Pega (CSSA certified)
Selenium
Cucumber, Hybrid, JUnit test automation framework
Maven
JDoc
TestNG
ReactJS
JDBC
Test automation
Jenkins CI/CD
Oracle SQL, PostgreSQL, SQL queries
GIT
Microservices
IntelliJ IDE
Postman
Rally ,Jira ,HP quality center
SauceLab
Confluence
Visual Studio
Agile SDLC
ELF monitoring
Splunk log
SRE testing
Expert in functional and regression testing
Test data management
Agile (SAFe Agilist certified)
Team mentoring and leadership
Strategic planning
Quality risk assessment
Process improvement
Quality training and coaching
Cross-functional team leadership
API testing proficiency
Expert test planning
Teamwork and collaboration
Scrum delivery improvements
Time to market through process improvements
Capital market, investment banking, payment domain knowledge
Disclaimer
I hereby declare that the information that I have furnished is authentic, and true to the best of my knowledge.
Timeline
Senior Quality Engineer (Associate Director)
American Express India Ltd
05.2025 - Current
Associate Principal
LTIMindtree Limited- American Express
02.2023 - 05.2025
Project Manager
Cognizant technology Solutions- American Express - Wells Fargo Bank
11.2021 - 01.2023
Project Manager, E2E Test Manager, Test Automation Lead