Ajit Kumar Dev
Kolkata
Summary
Certified MuleSoft Developer with 8.6 years in IT and 4.8 years focused on API and integration design using MuleSoft Anypoint Studio and Platform. Proficient in implementing API-Led connectivity strategies to enhance backend system integration. Expertise in writing API specifications with RAML and utilizing various Mule connectors for effective message routing and data transformation. Proven track record of delivering robust integration solutions that drive operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior MuleSoft Developer
Wipro
Kolkata
02.2025 - Current
- Designed and implemented scalable APIs to optimize data transformation processes.
- Leveraged Mulesoft’s Anypoint Platform to enhance performance and reduce costs.
- Analyzed business requirements to develop integration architectures and API specifications.
- Created RAML specifications for MuleSoft-based integration solutions connecting diverse systems.
- Executed Salesforce Event Platform integrations to align data with business needs.
- Transformed and published business data in Anypoint MQ, ensuring accurate subscriptions.
- Implemented ObjectStore-based caching to prevent unnecessary token regeneration and enhance API performance.
- Managed file operations using AWS S3 for efficient content storage and retrieval.
MuleSoft Developer
Tata Consultancy Services
Kolkata
01.2021 - 02.2025
- Designed and implemented scalable APIs to transform large datasets from cloud data sources.
- Optimized performance and reduced costs using Mulesoft’s Anypoint Platform and Studio.
- Analyzed business requirements to create integration architectures and API specifications.
- Developed enterprise services with RAML and REST-based APIs, utilizing Mule ESB transformers.
- Reduced API response time by 45% through implementation of caching strategies with ObjectStore.
- Enhanced application performance by identifying bottlenecks and optimizing code for efficient data flow.
- Participated in Agile Scrum environment, contributing to daily stand-ups and biweekly sprint reviews.
- Conducted unit testing with MUnit test cases for Mule flows deployed to CloudHub.
Lead Technical Support Executive
Tata Consultancy Services
Kolkata
07.2019 - 01.2021
- Directed technical support operations for major U.S. bank in retail banking sector.
- Managed team resolving complex technical issues and ensuring seamless customer experiences.
- Oversaw implementation of support processes and tools, enhancing efficiency and service quality.
- Executed strategies addressing system outages, software bugs, and application performance issues.
- Led team of 8 representatives, ensuring timely handling of customer inquiries and issues.
- Developed training programs to improve team's technical skills and customer service capabilities.
- Coordinated critical infrastructure changes for application performance, including certificate renewals and patching activities.
- Analyzed existing code and workflow logs to implement fixes, reducing operational errors by approximately 20%.
Technical Support Executive
Tata Consultancy Services
Kolkata
03.2017 - 07.2019
- Provided technical support for operational risk management at a leading U.S. bank.
- Diagnosed and resolved technical issues related to risk monitoring and data processing tools.
- Coordinated with risk management and IT teams to implement system enhancements.
- Developed detailed documentation for troubleshooting and user guidance.
- Delivered timely technical assistance to clients via phone, email, and remote tools.
- Conducted follow-ups to ensure customer satisfaction and retention.
- Collaborated with cross-functional teams to escalate and solve complex technical problems.
- Reviewed application jobs, reducing inactive jobs by 25% to cut operational costs by 20% annually.
Education
Masters - Computer Application
SASTRA UNIVERSITY
Thanjavur07.2020
Bachelors - Computer Maintenance
Marwari College
Ranchi07.2016
Skills
- MuleSoft Anypoint Platform
- Mule ESB and CloudHub
- Data transformation (JSON, XML)
- DataWeave and MUnit
- API management and Integration
- Anypoint Studio and Connectors
- REST and SOAP web services
- CI/CD pipelines and SDLC
- Agile development methodologies
- Salesforce integration
- Exception handling strategies
- JIRA and Confluence usage
Certification
Salesforce Certified MuleSoft Developer
https://trailhead.salesforce.com/en/credentials/certification-detail-print/?searchString=uEy0tUnRjauamfM033mJeReU/AAlLjxZmKEux9a21qzZSPLVwhhO1rlJXkzZG8RH
Accomplishments
- Received Service and Commitment Award for completing 5+ years with TCS.
- Received Star of the month award 7 times for successfully coordinating and delivering multiple critical application deliverables within the deadline.
- Received On the spot award 10 times as part of the client appreciations for completing different business attestations on time.
Timeline
Senior MuleSoft Developer
Wipro
02.2025 - Current
MuleSoft Developer
Tata Consultancy Services
01.2021 - 02.2025
Lead Technical Support Executive
Tata Consultancy Services
07.2019 - 01.2021
Technical Support Executive
Tata Consultancy Services
03.2017 - 07.2019
Masters - Computer Application
SASTRA UNIVERSITY
Bachelors - Computer Maintenance
Marwari College
Similar Profiles
Vaishnavi GundojuVaishnavi Gundoju
Senior Associate at WiproSenior Associate at Wipro
Hari Kumar ModalaHari Kumar Modala
Lead Administrator- Asset and Configuration Management at WiproLead Administrator- Asset and Configuration Management at Wipro
Rajesh JoshiRajesh Joshi
Us mortgage Underwriter at WiproUs mortgage Underwriter at Wipro
Sushmita KulkarniSushmita Kulkarni
Senior Associate at WIPROSenior Associate at WIPRO
Sourav MukherjeeSourav Mukherjee
Senior Cloud Tester at Koerber PharmaSenior Cloud Tester at Koerber Pharma