AJIT MALAP
Thane
Summary
Multi-talented Credit Manager proficient in applying credit policies to meet standards. Familiar with regulatory requirements and best practices. Eager to take on new professional challenge in credit management.
Overview
16
16
years of professional experience
Work History
Credit Manager
Kotak Mahindra Bank
Mumbai
06.2021 - Current
- Underwriting of self Employed Home loan proposal within prescribed TAT, KYC Check as per as policy,
- Personal discussion visit at Business Premises,
- Banking Analysis, Perfios Banking Analysis
- Delinquency monitoring for underwritten cases during the infant stage so as to keep delinquency to almost nil levels, Managing the credit quality of underwritten cases
- Having sound knowledge of present economic indicators as well as updates in mortgage industry
- Training new joiners with process and the policies, Coordination with Sales Team and CPA query resolution on login docs query to resolve or suggest alternatives to faster Case Login, Junior Credit Managers Query resolution on case decisioning and assisting in case recommendations, Approval authority upto 75 lacs
- Policy - Deviation Tracking
- Docket checking and signing
- Analyzing the audit report in detail, Early warning signals and Hindsighting of cases as required.
- Ensured timely and accurate processing of all credit transactions.
- Analyzed financial data to determine the degree of risk involved in extending credit.
- Assessed customer creditworthiness based on financial reports, payment histories and other sources of information.
- Evaluated customer applications for credit limits in accordance with established guidelines.
- Assisted external auditors by providing requested documentation pertaining to customer accounts.
Collection Manager
HDB Financial Services Ltd
Mumbai
03.2020 - 06.2021
- Managed collection database and catalogued new items.
- Monitored the condition of collections and identified conservation needs.
- Completed investigations of customer accounts and payment histories.
- Created and mailed current statements to customers.
- Reduced losses by restructuring loan payment plans.
- Reviewed credit records to evaluate customer histories.
- Contacted customers in person at personal and business locations to collect payments directly.
- Managed daily posting of payments to customer accounts.
- Reached out customers to collect outstanding payments via one-time or negotiated installment methods.
- Effectively negotiated restructuring of loan payments.
Credit Manager
HDB Financial Services
01.2018 - 03.2020
- Preparing CAM, Analyzing financial s and bank statements highlighting the positive as well as negative points of the application, Credit decision making in Personal loan(Salaried and Self employed personal loan and business loan), Loan against Property, Loan against Shares and Mutual Funds
- Monitoring vendors likes field investigating agencies, valuation & legal Agencies for Mortgage loans and maintaining TAT,
- Taking care of audit queries and maintaining branch portfolio, Processing of files on system,
- Conducting personal discussion with applicant for evaluating credit proposal, Policy - Deviation Tracking,
- Ensured timely and accurate processing of all credit transactions.
- Developed and maintained relationships with customers to ensure prompt payments on accounts receivable.
- Monitored customer account details for non-payments, delayed payments and other irregularities.
- Analyzed financial data to determine the degree of risk involved in extending credit.
- Assessed customer creditworthiness based on financial reports, payment histories and other sources of information.
- Collected overdue payments from customers using various methods such as phone calls, emails or letters.
- Evaluated customer applications for credit limits in accordance with established guidelines.
- Maintained complete records of all customer accounts including contact information, payment history, notes on collection efforts and related documents.
- Assisted external auditors by providing requested documentation pertaining to customer accounts.
- Managed reporting, documentation and recordkeeping requirements for department.
- Evaluated business practices and loan procedures to assess risk and develop mitigation plans to protect business operations and assets.
Area Head
Janalakshmi Financial Services Ltd
02.2016 - 01.2018
- Processing unsecured personal Loan application
- customers personal discussion on field,
- Underwriting Loan Application within TAT
- Managing Team of Sales and Collection and procuring Quality sourcing of applications from Team while ensuring delinquency within permissible limit
- Create and maintain Collection schedule for Loan disbursed customers
- Maintaining Branch Portfolio with Collection visit and portfolio, Recruiting team members
Back Office Sales Co Ordinator
Citrus Check Inns Ltd
02.2013 - 01.2016
- Up Selling of Hotel Membership Plans,
- Recruitment of executive for business development,
- Creating Action plan,
- Generating leads from Eecutives and follow-up,
- Arranging Executive Development meetings, Mentoring Executive to achieve their Targets
Senior Associate
Jardine Lloyd Thompson India Pvt Ltd
04.2010 - 02.2013
- Process standardization
- Creating and Issuing Policy Documents and Cover letters, Creating and Issuing Endorsements and Cover letters,
- Transacting Premium and Issuing Invoice for Insured,
- Issuing Certificate of Insurance for Insured
- Worked on Manuscript Wordings
- Create and Issue pre renewal letters for Insured and follow up for renewal
- Follow up with underwriters for policy and endorsement documents
- Providing system and Process training to Trainee Associates
- Daily work Booking/allocation of cases for processors
Trainee Associate
Trinity Computer processing Pvt ltd
12.2008 - 07.2009
- Receiving funds from clients and carriers, and retaining commissions
- Paying of the premium to the carrier
- Billing policy Information of the insurance policy in the system
- Researching in the system and applying funds
- In case of discrepancies, sending email to client manager
- Auditing of the funds applied in the system
Financial Data Analyst
Eclerx Services Ltd
06.2007 - 08.2008
- Work consisting of Cataloguing of Derivatives trades
- Data Reconciliation of Trades
- Gained Product Knowledge of Interest Rate Swaps
- Also worked on Equity Derivatives Swap & Credit Default Swaps
Education
Skills
- Team Management (3 yrs, Maximum team size 15)
- Credit Underwriting, Monitoring Delinquency (7 Yrs)
- Email , MS office- Word, Excel, PowerPoint, Perfios, Probe, Finone, Sales force, Outlook
- Credit Evaluations
- Research and Due Diligence
- Risk Analysis
Accomplishments
- Consistent Performer in current job
- Promoted to Collection Manager for NPA Collection Mumbai Region with Team handling Exposure. (HDB Financial Services)
- Awarded Star of the month for Process standardization idea that helped improve the team accuracy over 95%, whereas the previous error percentage for that particular kind of work was 90%.( Jardine Lloyd and Thompson India Pvt Ltd)
- Selected for Canada Business Visit to work on know how about the teams performance and discuss Issues with the Offshore Account Representative, take feedback on Work done by India team. Discussing work immigration with each location in Canada and Potential work to be immigrated by India. (Jardine Lloyd Thompson India Pvt Ltd).
Languages
Marathi
First Language
Hindi
Intermediate (B1)
B1
English
Elementary (A2)
A2
Personal Traits
Patience
Timeline
Credit Manager
Kotak Mahindra Bank
06.2021 - Current
Collection Manager
HDB Financial Services Ltd
03.2020 - 06.2021
Credit Manager
HDB Financial Services
01.2018 - 03.2020
Area Head
Janalakshmi Financial Services Ltd
02.2016 - 01.2018
Back Office Sales Co Ordinator
Citrus Check Inns Ltd
02.2013 - 01.2016
Senior Associate
Jardine Lloyd Thompson India Pvt Ltd
04.2010 - 02.2013
Trainee Associate
Trinity Computer processing Pvt ltd
12.2008 - 07.2009
Financial Data Analyst
Eclerx Services Ltd
06.2007 - 08.2008
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