Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Skillsprofile
Languages
Websites
Timeline
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Ajit Singh

Gurugram

Summary

Dynamic Operations Manager with a proven track record at Runthrough Secure Solutions Pvt. Ltd., excelling in logistics and strategic relationship building. Mastered inventory management and enhanced team productivity by overhauling warehouse operations. Demonstrates exceptional problem-solving abilities and customer service, ensuring top-notch client satisfaction and operational efficiency.

Overview

15
15
years of professional experience

Work History

Operations Manager-Gurgaon Region

Runthrough Secure Solutions Pvt. Ltd.
Gurgaon
03.2023 - Current
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Planned delivery routing, team workflows, and promotional initiatives.
  • Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
  • Examined invoices and shipping manifests for conformity to tariff and customs regulations.

  • Implemented on-the-job training activities to cross-train employees on various tasks.

Area Team Leader

Shadow fax Technology Pvt. Ltd.
Gurugram
03.2020 - 01.2023
  • Maintaining Rider count in Store
  • Handle 15 TLs and 150 Riders Across Gurugram
  • Vehicle Tracking with GPS Technology
  • Creating, updating, and maintaining records and databases
  • Hiring New Riders for particular store
  • Control on MKT Pings Acceptance, And Aligned Riders on Particular Cluster
  • Solving Problems of Riders as well as Store (If any)
  • Team Huddle and Briefing
  • Dispatch Planning according target
  • Preparing Invoices and follow up to client for Payment received
  • Oversaw the safe operation of logistics operations across Gurugram
  • Handling Prime Clients, Flipkart, Big Basket, 1 MG, Practo, Vishal mega Mart, City Mall & MKT, BB Now, Apollo, Om Sweets, Magicpin

Area Manager - Marketing & Business Development

Fern Hotels & Resorts
Chandigarh
02.2017 - 02.2020
  • Analyzed customer requirement and prepared customized business proposals
  • Administered customer portfolio and designed strategies for new businesses
  • Maintained customer data base and provided updates as per requirement
  • Prepared sales budget for hotel and ensured compliance to the same
  • Supervised all on-site meetings and achieved all sales targets of the Hotel
  • Developed training programs for continuing the education of team
  • Primarily responsible for handling income leads for Wedding Groups, Kitty's, Corporate Group

Asst. Manager - Business Development

Intersight Holidays Pvt. Ltd.
New Delhi
11.2009 - 12.2017
  • Attracting potential customers and managing existing customer relationships with business development excellence
  • Collaborating marketing and sales strategies to develop business management practices with world class value creation
  • Offering timely services and ensuring quick information transfer with increased customer satisfaction
  • Solving customer queries and managing client database to ensure quick and speedy access to the market

Education

Graduation in Tourism Management -

K.U.(Kurukshetra)
01.2008

Intermediate -

BSEH BHIWANI
Bhiwani, HARYANA
01.2005

High School -

BSEH BHIWANI
Bhiwani, HARYANA
01.2003

One Year Basic Computer Diploma -

Skills

  • Hotel Sales Activities
  • Logistics
  • Transportation
  • Event Organization
  • Sales Pitching
  • Experienced with Office Suite Applications
  • Customer Service
  • Strategic Relationship Building
  • Problem-solving
  • Loading and unloading
  • Inventory and stocking
  • Warehouse operation oversight
  • Quality management
  • Documentation
  • Operations management
  • Supplies inventory
  • Shipping and receiving
  • Inventory management

Hobbies and Interests

  • Cooking
  • Travelling
  • Internet Surfing

Skillsprofile

Admirable experience in various hotel sales activities and supervise efficient & Logistics, Transportation & last Mile working of staff members., Sound knowledge of organizing meetings and events in the hotel., Profound knowledge of pitching for sales for various conferences and corporate activities., Ability to interpret various financial reports., Ability to collect information and prepared appropriate plans., Proficient in various Microsoft Office applications., Good verbal and written communication skills, Time management and delegation skills, Organization skills, Proven customer service skills, Experience building strategic relationships and Lead Generation, Excellent written and oral communication skills, Outgoing and self-motivating/driven style with the ability to flex style to meet client and team needs

Languages

Hindi
First Language
English
Advanced (C1)
C1

Timeline

Operations Manager-Gurgaon Region

Runthrough Secure Solutions Pvt. Ltd.
03.2023 - Current

Area Team Leader

Shadow fax Technology Pvt. Ltd.
03.2020 - 01.2023

Area Manager - Marketing & Business Development

Fern Hotels & Resorts
02.2017 - 02.2020

Asst. Manager - Business Development

Intersight Holidays Pvt. Ltd.
11.2009 - 12.2017

Graduation in Tourism Management -

K.U.(Kurukshetra)

Intermediate -

BSEH BHIWANI

High School -

BSEH BHIWANI

One Year Basic Computer Diploma -

Ajit Singh