A dynamic, performance-driven professional with over 9 years of rich experience in Category Management, Business Development, and Account Management. Proven track record of increasing revenues, building robust networks, and streamlining workflows. Adept at leading cross-functional teams and fostering a collaborative environment to drive productivity and exceed targets.
Overview
10
10
years of professional experience
Work History
Chief Manager - Category Management - Sports
Reliance Retail - JioMart
04.2024 - Current
Conducted brand identification and assortment planning through analysis of buyer insights and market trends.
Implemented in-app promotions and performance marketing strategies to optimize click-through and conversion rates.
Oversaw end-to-end operations, ensuring optimal fill rates, in-stock availability, and efficient resolution of seller escalations.
Global Trade Chief Manager - Regional Category Management - North I
Reliance Retail Limited - JioMart
04.2023 - 03.2024
Drove the seller acquisition charter for North India, managing a team of 8 Cluster Managers.
Secured partnerships with leading brands and top exporters from the Delhi NCR region across diverse categories.
Led a cataloging initiative, collaborating with teams to enhance product information and visibility.
Hyperlocal Chief Manager - Business Development - North
Reliance Retail Limited - JioMart
03.2022 - 04.2023
Developed a comprehensive go-to-market strategy for the launch of a hyperlocal marketplace.
Successfully onboarded over 2,800 sellers in five months with a team of 50+ Field Operations employees.
Implemented new processes that led to a 25% increase in productivity and a 10% reduction in expenses.
Partner Manager - Non-Linear Sales
Amazon Seller Services Pvt. Ltd.
04.2021 - 03.2022
Oversaw the performance of 40 ATES partners, ensuring effective seller onboarding and account management.
Drove post-launch engagement, including advertising, inventory management, and upselling, to enable seller success.
Category Account Manager
Amazon Business (B2B) - H&K / Grocery
10.2019 - 03.2021
Executed strategic account plans to achieve business opportunities and KPIs for vendors.
Elevated seller sales volume by encouraging participation in brand campaigns and improving stock management, managing a business of ~INR 40 Cr. per year.
Identified and bridged selection gaps, resulting in an increased GMS of INR 1.8 Cr.
Sales Specialist
04.2017 - 10.2019
Successfully managed the launch of 112 Seller Flex sites in the North region within 8 months, surpassing goals by +35%.
Implemented an inventory optimization project that resulted in an 85% improvement in order fulfillment.
Onboarded 120 third-party sellers into the Fulfillment by Amazon (FBA) model, expanding product selection by 7,825 items.
Associate - Business Development
05.2016 - 03.2017
Responsible for seller acquisition on MFN and FBA models.
Drove Salesforce adherence and implemented new SOPs for lead engagement.
Key Accounts Manager
Amazon affiliate : Prione Business Services
10.2015 - 05.2016
Enhanced customer and seller experience by improving selection, providing competitive pricing, and offering timely training and feedback.
Improved seller retention by increasing engagement and monitoring performance metrics.
Education
MBA (Post Graduate Diploma in Management) - Marketing and Operations
Star Award, Amazon (October 2020), Star Award, Amazon (June 2020), Make a difference award, Amazon (January 2016 & June 2017), Cowboy Award, Prione Business Services (October 2015 & January 2016), 2nd prize in DS Olympics, national sales competition (June 2017)