AJITH ELAMKULAM
Head of Enterprise Applications & Digital Transformation Office
Bangalore
Summary
Results-driven and entrepreneurial-spirited Digital Strategy Leader with 25+ years of experience in spearheading business objectives through technology modernization and digital transformation. Proven expertise in leading multimillion-dollar technology interventions for global clients in Telecom, Manufacturing, Services, Banking & Finance sectors. Excels in establishing DTO, digital PMO, and CoE, driving hyper automation, digitization, and profitable business partnerships. Adept at translating strategic business goals into technology execution roadmaps, delivering integrated solutions with cost-effectiveness, and reporting to C-suite and executive leadership. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
26
26
years of post-secondary education
7
7
Certificates
Work History
Head - Enterprise Applications & Operations and Digital Transformation
Ericsson
07.2013 - Current
- Overseeing a team of 40+ direct reports, leading the deployment of cutting-edge technologies, such as Hyper Automation, AI/ML, Cognitive, LowCode, and RPA
- Championed a collaborative environment among interdisciplinary teams, encouraging knowledge sharing and synergy in problem-solving approaches.
- Presented actionable insights to executive leadership, facilitating informed decision-making at the highest levels of the organization.
- Defined performance metrics to track progress towards achieving strategic objectives and KPIs.
- Optimized data-driven strategies by implementing advanced analytics tools and techniques.
- Led training initiatives to improve employee understanding of key analytics concepts and applications.
- Collaborated with IT teams to ensure seamless integration of new analytics platforms within the organization''s infrastructure.
- Improved decision-making capabilities with comprehensive enterprise reporting solutions.
- Streamlined business processes for increased efficiency through data analysis and insights.
- Spearheaded change management efforts for successful adoption of new analytics technologies across departments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proven ability to develop and implement creative solutions to complex problems.
- Crafting PgMO, digital strategies, driving IT transformation, and spearheading complex transformation programs.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Paid attention to detail while completing assignments.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated leadership skills in managing projects from concept to completion.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Led cross-functional teams to execute large-scale transformation initiatives, resulting in optimized operations.
- Established clear communication channels to ensure smooth execution of transformation initiatives across all departments.
- Developed strong relationships with key stakeholders, establishing a collaborative environment for change management efforts.
- Increased overall profitability by identifying cost-saving measures and revenue-generating opportunities throughout the organization.
- Transformed organizational processes by streamlining workflows and implementing innovative solutions.
- Managed the implementation of large-scale initiatives, driving efficiency and cost savings.
- Boosted stakeholder satisfaction by enabling transparent reporting on project status and progress.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Manager - PMO
Sasken
03.2011 - 04.2013
- Managing PMO, key account management, setting up PMO, and pre-sales activities
- Achieved cost optimization, successful transition of programs, and savings in operations costs.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Consultant - PMO
Prithvi Information Solutions Limited
05.2007 - 02.2011
- Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
- Led a team of 150+ associates with project budget of 4.2M USD for a period of six to twenty-four months; 4 six sigma GB’s projects, applied project management techniques; used Agile and Scrum methodologies for the project resulting a saving potential of $100K / Annum. Oversaw the projects of Telecom Engineering Solutions Division.
- Delivered 7 development and maintenance projects using formal development methodology with a 30% increase in product quality. Implemented projects using Six Sigma DMAIC approach and PMBOK methodology.
- Accountable for managing program and project budget along with the profit and loss management to the delivery head.
- Instigated impact Analysis and root cause Analysis in production support and coordinated CMM Level 3 Model Appraisal and Certification across the company.
- Initiated the Balance Score Card in the Appraisal System and Business Strategy alignment
Project Manager
Networth Softech Pvt. Limited
02.2007 - 05.2007
- Managed projects and implemented cost optimization strategies.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
- Improved product quality by implementing stringent inspection processes and quality control measures.
- Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
IT Support Engineer
AlAbbar Group
01.2006 - 01.2007
- Provided IT support and ensured smooth operations.
- Enhanced network security with regular vulnerability assessments and prompt patch installations.
- Optimized system performance, conducting routine checks and addressing potential issues before escalation.
- Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
- Elevated user experience with responsive web designs that adapt seamlessly across various devices and platforms.
- Demonstrated strong project management skills in prioritizing tasks, meeting deadlines, and delivering results under pressure.
- Kept up-to-date with industry trends and emerging technologies, ensuring innovative solutions for clients'' needs.
- Optimized code quality through rigorous testing, debugging, and adherence to best practices in software development.
Software Engineer/System Analyst/Project Manager
Enctec Systems
08.2000 - 12.2005
- Managed projects and implemented process improvements.
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Enhanced user experience with intuitive interface design and responsive web applications.
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
- Conducted thorough code reviews to identify potential areas for improvement, ultimately enhancing code quality across all projects handled by the team.
- Established efficient communication channels within the team, leading to better collaboration among members during project development phases.
- Streamlined development processes to increase efficiency and reduce production time.
- Refactored legacy codebases for improved maintainability, paving the way for easier future updates.
- Championed best practices in coding standards within the team, fostering a culture of consistency and excellence across all projects.
- Optimized algorithms for faster processing, reducing overall computation time.
- Provided technical guidance to junior developers, fostering a positive team environment and promoting professional growth.
- Improved software performance by identifying and resolving bottlenecks in the code.
- Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
Developer (Executive Branch Operations)
Radiant Software Ltd
05.1998 - 07.2000
- Worked as an EBO and contributed to software development.
- Developed user-friendly applications for increased efficiency and ease of use for endusers.
- Optimized code quality through rigorous testing, debugging, and adherence to best practices in software development.
- Simplified complex data management tasks by developing intuitive database structures and efficient querying methods.
- Implemented code review processes leading to better code quality, fewer bugs, and increased collaboration among team members.
Education
Artificial Intelligence And Machine Learning
The University of Texas At Austin
Remote 04.2001 - 04.2021
MBA - Project Management
Sikkim Manipal University (SMU)
Hyderabad, India 01.2009 - 04.2011
Bachelor of Science - Computer Science
N S S College, Ottapalam (University of Calicut)
Ottappalam, India 04.1995 - 04.1999
Skills
Digital Transformation
Gen AI / AI / ML
Intelligent Automation
Hyper Automation
Deep Learning
LowCode
Cognitive
Robotic Process Automation (RPA)
Cloud Technologies
Microsoft Azure (Cloud Platform)
Google Cloud (Cloud Platform)
Amazon Web Services (AWS)
Data & Automation Initiatives
Scrum (Agile Framework)
Data Management
Data Strategy
Data Analytics
Natural Language Processing (NLP)
Next-Generation Computing
Predictive Analytics
Transition and Transformation
Change Management
Analytical and Critical Thinking
Setting up and Managing PMO (PgMO)
Business Expansion / Business Growth
Cost / Benefit Management
Process Management
Operational Management
Resource Planning
Customer Management
Stakeholder Management
Team Management
Strategic Planning
End-to-End (E2E) Processes
Business Process Management
Enterprise Resource Planning
Business Intelligence
Performance Tuning
SAP Configuration
System implementation
Incident Management
Enterprise Architecture
Requirements Gathering
IT Governance
Portfolio budgeting
Portfolio Management
Certification
MSP Practitioner (Managing Successful Programs) from Axelos, UK
Accomplishments
- Driver for cost optimization across Enterprise IT and target to achieve is 860 MSEK with 140 MSEK Run Cost savings.
- Successfully Transitioned 4M USD program in seven months with 34% Savings from program budget and 28.8M USD Transformation with 40% Run Rate Reduction in one year
- Reengineered the project plan and renegotiated with the new vendors achieving 60% savings in program costs within a short period of five months with enhanced quality
- Bought about 32% savings in operations cost by creating sync with the strategic (vendor) partners and organization
- Achieved a Customer satisfaction score of 9.2/10 in 2022 which is still a new bench mark in Ericsson.
Timeline
Head - Enterprise Applications & Operations and Digital Transformation
Ericsson
07.2013 - Current
Manager - PMO
Sasken
03.2011 - 04.2013
MBA - Project Management
Sikkim Manipal University (SMU)
01.2009 - 04.2011
Consultant - PMO
Prithvi Information Solutions Limited
05.2007 - 02.2011
Project Manager
Networth Softech Pvt. Limited
02.2007 - 05.2007
IT Support Engineer
AlAbbar Group
01.2006 - 01.2007
Artificial Intelligence And Machine Learning
The University of Texas At Austin
04.2001 - 04.2021
Software Engineer/System Analyst/Project Manager
Enctec Systems
08.2000 - 12.2005
Developer (Executive Branch Operations)
Radiant Software Ltd
05.1998 - 07.2000
Bachelor of Science - Computer Science
N S S College, Ottapalam (University of Calicut)
04.1995 - 04.1999
Affiliations
- Project Management Professional (PMP) from PMI
- Certified Scrum Master (CSM) from ScrumAlliance
- Certified Scrum Product Owner (CSPO) from ScrumAlliance
- ITIL Foundation
Key Accountabilities
- Strategic Digital Transformation Leadership
- Transition / Transformation / Change Management
- Cloud Migration Expertise
- Roadmap Development & Budget Management
- Technology Innovation & Transformation
- Aligning Business Goals with Technology Execution
- Collaborative Digital Leadership
- Technology Services & Innovation Management
- Change Management & Problem-Solving
Non It Skills
- Cost Estimation
- Agile Development Methodology
- Innovation & Technology Roadmap
- Value-Creating Automation Solutions
- Performance Management
- Decision-Making Support
- Setting up & Managing Program Management Office
- Setting Up & Managing AI Center of Excellence (CoE)
- Strategic Program Management
- Transition & Transformation Management
- Change Management
- Strategic Vendor Selection & Management
- Business & Management Consulting
- Experience in reporting to C-Level Executives
- Program/Project Cost Consolidation
- IT Cost Optimization
- Key Account Management
- Cost/Benefit Analysis
- Program/Portfolio Budget Management
- Planning from Inception to Completion
- Communication & Leadership Skills
- Coaching & Mentoring
- Resource Planning & Management
Skills
Decision-Making
Quality Assurance
Calm Under Pressure
Teamwork and Collaboration
Relationship Building
Self-Directed
Personal Information
Marital Status: Married
Awards
- Awarded 'Key Contributor' Award, President, 2013-2014, Ericsson
- Awarded 'President Award' from President and CEO for outstanding contribution, 2015-2016, Ericsson
- Awarded multiple Rock star and spot Awards, Sasken
- Recognized by the COO for streamlining and upgrading the release processes while minimizing DSO (Daily Sales Outstanding) of billing and collection process, Sasken
- Rewarded 'Rock star Award' for Q4 2014, Ericsson
- Received 'Customer Service Excellence Award' and CMMI Achiever for Level 3 Appraisal for SCAMPI 2008., Prithvi Information Solution Ltd
Key Accountabilities
- Strategic Digital Transformation Leadership
- Transition / Transformation / Change Management
- Cloud Migration Expertise
- Roadmap Development & Budget Management
- Technology Innovation & Transformation
- Aligning Business Goals with Technology Execution
- Collaborative Digital Leadership
- Technology Services & Innovation Management
- Change Management & Problem-Solving
Non It Skills
- Cost Estimation
- Agile Development Methodology
- Innovation & Technology Roadmap
- Value-Creating Automation Solutions
- Performance Management
- Decision-Making Support
- Setting up & Managing Program Management Office
- Setting Up & Managing AI Center of Excellence (CoE)
- Strategic Program Management
- Transition & Transformation Management
- Change Management
- Strategic Vendor Selection & Management
- Business & Management Consulting
- Experience in reporting to C-Level Executives
- Program/Project Cost Consolidation
- IT Cost Optimization
- Key Account Management
- Cost/Benefit Analysis
- Program/Portfolio Budget Management
- Planning from Inception to Completion
- Communication & Leadership Skills
- Coaching & Mentoring
- Resource Planning & Management
Personal Information
Marital Status: Married
Awards
- Awarded 'Key Contributor' Award, President, 2013-2014, Ericsson
- Awarded 'President Award' from President and CEO for outstanding contribution, 2015-2016, Ericsson
- Awarded multiple Rock star and spot Awards, Sasken
- Recognized by the COO for streamlining and upgrading the release processes while minimizing DSO (Daily Sales Outstanding) of billing and collection process, Sasken
- Rewarded 'Rock star Award' for Q4 2014, Ericsson
- Received 'Customer Service Excellence Award' and CMMI Achiever for Level 3 Appraisal for SCAMPI 2008., Prithvi Information Solution Ltd