Diligent and committed professional with a Master's degree in Commerce and having more than 15 years experience in accounting and gender based community based organization .My demonstrated ability to collaborate with all core team spurs me to seek a social services opportunity to continue improving the financial ,social and social status of women in the society by various schemes and program of Government Missions . To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Accountant position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
5
5
Languages
11
11
years of post-secondary education
Work History
CITY MISSION MANAGER
KUDUMBASHREE DAY NULM, PANDALAM & HARIPAD
Pathanamthitta, Kerala
08.2015 - Current
Educate SHG Members on various financial matters and provided professional recommendations on investment opportunities, products and services based on each SHG
•Helping SHG Members in building social responsibility and execute wealth management strategies based on unique goals and objectives
•Educate SHG Members on various financial matters and provided professional recommendations on investment opportunities, products and services based on each SHG Member's needs
•Built partnerships with related organizations (Banks, NBFCs) to develop support and gain greater attention for important issues
•Identified and capitalized on community business opportunities with effective networking of ADS and SHG
•Identified street vendors for providing them access to financial products (PMJJBY, ABY) and also providing them with better market conditions.
•Mobilised beneficiary from community for enrolment under PMKVY,ESTP component of DAY NULM and Yuvashree project
•Enrolled SHGs members under various social security schemes like PMJJBY,ABY,KSSBY
•Recommended linkage loan approvals and providing interest subsidy on timely basis
•Recommended Self Employment loans (Mudra, PMEGP, etc) for creating livelihood activity among SHG members
•Recommended PMSVANIDHI Loans to street vendors for uplifting them to main stream business
•Maximized performance by monitoring daily activities and mentoring team members
•Provided community support to flood, covid affected SHGs members assisted them in developing long-term recovery plans and goals
•Established network between CDS, ADS and SHGs to increase community awareness of new programs
•Met accounting financial objectives of DAY- NULM by forecasting requirements, preparing annual budgets and scheduling expenditures
•Prepared annual action plan for the financial year and plan activity at City Level to achieve the targets with giving priority to develop community based institutions
•Prepared monthly journal entries and reconciliations
•Prepared monthly expenses in government software (PFMS)
•Making Presentations for District and State level Trainings and Review.
•Organized and detail-oriented with a strong work ethic
•Excellent communication skills, both verbal and written
•Used critical thinking to break down problems, evaluate solutions and make decisions
•Worked effectively in fast-paced environments
•Resolved problems, improved operations and provided exceptional service
NRLM ACCOUNTANT
PATHANAMTHITTA
Pathanamthitta, Kerala
12.2013 - 08.2015
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution
• Developed strong organizational and communication skills through coursework and volunteer activities
• Developed and maintained courteous and effective working relationships
• Met accounting financial objectives of DAY- NRLM, DDU GKY and MKSP by forecasting requirements, preparing annual budgets and scheduling expenditures
• Confirmed financial status by monitoring revenue and expenses
• Established financial status by developing and implementing systems for collecting, analyzing, verifying and reporting financial information
• Managed banking reconciliations and monthly balance sheet statements
• Enforced and established proper accounting methods, policies and principles
• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
• Monitored and analyzed accounting data and produced financial reports or statements with Tally ERP 9
• Prepared payroll for District Mission Staff of DAY-NRLM, DDU GKY and MKSP
• Assisted District Mission Team in various programs conducted at District Level
• Performed administrative and clerical duties such as book keeping, data entry
• Processed payments and documents such as invoices, journal vouchers and statements
• Prepared statements, bills or invoices and recorded amounts of DAY-NRLM, DDU GKY and MKSP
• Reported financial data and updated financial records in ledgers and journals to State Mission Kudumbasree.
ASSOCIATE RELATIONSHIP MANAGER
DEALING – RELIGARE
Pathanamthitta, Kerala
03.2013 - 10.2013
• Managed customer profile of over 50 customer per day.
• Achieved goals for sale of company products and services and exceeded performance metrics for customer service.
• Generated new business and referral clients in partnership with financial advisors and branch team.
• Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
• Worked with clients to address and respond to client and partnership management issues.
• Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
• Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account details and signing up for new services.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Participated in staff meetings to discuss innovative strategies to improve services.
• Achieved goals for sale of bank products and services and exceeded performance metrics for customer service
• Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills
• Built and maintained relationships with new and existing clients while providing high level of expertise
• Created and maintained databases to track customer discussions and preferences for accurate, updated records
• Facilitated workshops and seminars to educate customers on product features and benefits.
• Developed loyalty programs to reward and maintain customer retention
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction
• Developed customer surveys to measure customer satisfaction and identify areas of improvement
• Participated in industry events and trade shows to promote products and services
• Worked with various departments to facilitate communication and deliver personalized solutions to customers
• Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products
Built and maintained relationships with new and existing clients while providing high level of expertise.
DEALER CUM OPERATION EXECUTIVE
SERVICE INDIA
Adoor, Kerala
06.2008 - 03.2013
Managed over 100 customer profile calls per day.
• Increased business volume by 25 %.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Organized promotional events and interacted with community to increase sales volume.
• Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
• Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
• Developed and maintained courteous and effective working relationships.
Worked flexible hours across night, weekend and holiday shifts.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
• Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills
• Built and maintained relationships with new and existing clients while providing high level of expertise.
• Created and maintained databases to track customer discussions and preferences for accurate, updated records
• Participated in staff meetings to discuss innovative strategies to improve services
• Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products
• Achieved sales goals and service targets by cultivating and securing new customer relationships
• Educated clients on available technological tools, enabling development and implementation of solutions to achieve personal financial goals
• Educated customers about mutual fund, insurance, options, futures and processed purchases
• Networked with business leaders and executives to identify clientele within local community
• Transcended requirements on consistent basis to satisfy customers .
• Managed accounts to retain existing relationships and grow share of business
ASSISTANT ACCOUNTANT
PANDALAM
Pandalam, Kerala
01.2006 - 12.2008
Reviewed general ledger entries and assessed accuracy
Monitored status of accounts receivable and payable to facilitate prompt processing
Learned quickly and produced high-quality work in short periods of time to meet team demand
Developed internal conferences and programs to support account team
Contributed to designated projects and initiatives to meet business objectives
Built relationships with customers and community to establish long-term business growth
Reconciled company accounts for employee expenses and commissions
Monitored status of accounts receivable and payable to facilitate prompt processing
Communicated with suppliers to reconcile invoice payments
Achievement as a Professional
Was instrumental in making Adoor Branch the highest single day volume maker
Was confirmed the best volume maker at Religare Commodity
Was instrumental in making Pandalam CDS Model CDS in Urban CDS
Pandalam CDS was selected the Best CDS in NULM/PMAY Segment for the FY 2018-19
Education
Bachelor of Commerce - Accounting, Law, Taxation Principles
University of Kerala
Pandalam
04.2001 - 04.2004
Intermediate - Accounting, Banking , Secretarial Practice
University of Kerala
Pandalam
04.1999 - 03.2001
Matriculation -
Board of Secondary Education
Kukatpally
03.1998 - 03.1999
Post Graduate (Master of Commerce) - Accounting,Banking,Financial Management
Madurai Kamaraj University
Kollam
04.2012 - 04.2014
Master of Social Work -
IGNOU
Kottayam
01.2020 - Current
Skills
Operating System : Windows 7 ,8,10& 11undefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Reality is nothing but a collective hunch.
Lily Tomlin and Jane Wagner
Timeline
Master of Social Work -
IGNOU
01.2020 - Current
CITY MISSION MANAGER
KUDUMBASHREE DAY NULM, PANDALAM & HARIPAD
08.2015 - Current
NRLM ACCOUNTANT
PATHANAMTHITTA
12.2013 - 08.2015
ASSOCIATE RELATIONSHIP MANAGER
DEALING – RELIGARE
03.2013 - 10.2013
Post Graduate (Master of Commerce) - Accounting,Banking,Financial Management
Madurai Kamaraj University
04.2012 - 04.2014
DEALER CUM OPERATION EXECUTIVE
SERVICE INDIA
06.2008 - 03.2013
ASSISTANT ACCOUNTANT
PANDALAM
01.2006 - 12.2008
Bachelor of Commerce - Accounting, Law, Taxation Principles
University of Kerala
04.2001 - 04.2004
Intermediate - Accounting, Banking , Secretarial Practice
University of Kerala
04.1999 - 03.2001
Matriculation -
Board of Secondary Education
03.1998 - 03.1999
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