Committed to excelling in a globally respected organization, dedicated to upholding values of honesty and fairness while contributing to company objectives. Bachelor's degree in Commerce from St. Joseph College of Arts and Science, with skills in financial analysis and business management. Academic achievements include a 59.08% aggregate in B.Com, demonstrating dedication to continuous learning and growth.
Invoice Processing Responsibilities
* Performed daily processing of key invoice files including Monthly File, 80% & 90% Files, Duplicate File, and Inbox Allocation File as part of standard operations.
* Handled and resolved invoice exceptions by working on error codes such as **RCIT**, **EXPM**, **EXPD**, and **POHM**, ensuring accuracy and timely invoice approval.
* Managed email communications with vendors and internal teams to request and collect required documents like invoice copies, Proof of Delivery (POD), and packing slips.
* Addressed payment-related queries and conducted invoice validation to determine duplication and ensure proper processing.
* Took ownership of daily work allocation to team members by assigning tasks related to Monthly, 80% & 90%, Duplicate, and Inbox Allocation Files, improving workflow and team productivity.
Credit Memo Processing Responsibilities
* Managed daily credit memo tasks, including fresh allocations, email follow-ups, and addressing items from the aging mailbox to ensure timely resolution.
* Handled emails related to unapplied cash, remittance details, and requests for credit memos and invoice copies from internal and external stakeholders.
* Participated in client interaction calls to clarify process-related queries and provide updates on credit memo processing and issue resolution.
* Processed credit memos based on **2-way** and **3-way matching principles to ensure accuracy and compliance with financial policies.
* Resolved vendor email queries related to credit payment issues, ensuring prompt and effective communication.
* Oversaw daily work allocation among team members to balance workload and maintain operational efficiency.
Credit Memo Statement Processing Responsibilities
* Performed detailed analysis of duplicate payments, overpayments, and short payments to accurately process corresponding credit memos.
* Provided timely updates and status reports on credit memo details to internal teams and stakeholders.
* Handled and resolved issues related to 1 & 2 series credit memo numbers, ensuring accurate tracking and resolution.
* Allocated statement-related tasks to appropriate teams such as the EP Team and Payback Team, ensuring proper coordination and completion.
* Served as the single point of contact for vendor communication regarding statement processing; proactively followed up to ensure timely submission and completion of required actions.