AKSHAY K. V
Service Engineer
Coimbatore,TN
Summary
Service engineer with expertise in pump troubleshooting and preventive maintenance at Aquas Engineering. Achieved a 25% reduction in response time through effective workflow optimization, enhancing technical support and client satisfaction. Proficient in AutoCAD and SolidWorks, complemented by strong leadership and communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Engineer
Aquasub Engineering
Coimbatore
08.2021 - Current
- Resolved technical complaints through direct client interactions, enhancing satisfaction with Texmo/Aquatex brands.
- Conducted root cause analysis for pump failures, delivering effective on-site mechanical solutions.
- Specialized in assembly, maintenance, and troubleshooting of monoblock and dewatering pumps.
- Optimized service workflows, achieving 100% adherence to safety and quality standards.
- Collaborated with clients to assess service needs and deliver tailored solutions.
- Streamlined service processes to achieve a 25% reduction in average response time.
- Handled emergency calls from customers to promptly address technical issues.
- Responded promptly to emergency calls regarding technical issues.
Education
Bachelor of Engineering (B.E.) - Mechanical Engineering
Karpagam Academy of Higher Education
CoimbatoreDiploma - Mechatronics
PSG Polytechnic College
Coimbatore07-2021
Skills
- Service engineering
- Pump troubleshooting
- Preventive maintenance
- Gear hobbing expertise
- AutoCAD and SolidWorks
- Technical support
- Root cause analysis
- Error reduction strategies
- Assembly techniques
- Microsoft Office Suite
- Leadership skills
- Collaboration skills
- Effective communication
- Conflict resolution
- Report preparation
Certification
- Introduction to the Internet of Things and Embedded Systems.
- Machine Learning Using R Studio.
Personal Information
- Date of Birth: 16/06/2003
- Marital Status: Single
Awards
- University Rank Holder: Distinguished for academic excellence at Karpagam Academy.
Languages
- English
- Tamil
- Malayalam
Engineering Projects
- Automatic 3D Wire Bending Machine using Arduino, Designed a mechatronics-based automation system for precise 3D wire bending. Coordinated mechanical design with control systems to increase production accuracy and speed.
- Enhancement of Tool Life in Punching Operations with AlCrN Coatings, Investigated the application of AlCrN (Aluminum Chromium Nitride) coatings to punching tools. Conducted performance analysis proving significant increases in tool durability and manufacturing output.
Timeline
Service Engineer
Aquasub Engineering
08.2021 - Current
Bachelor of Engineering (B.E.) - Mechanical Engineering
Karpagam Academy of Higher Education
Diploma - Mechatronics
PSG Polytechnic College