Ajith Menezes

Key Responsibilities:

• Build and optimize financial reports to improve efficiency and control business risks.
• Implement policies and regulations in the APAC region with cross functional coordination to ensure compliance.
• Keep a track of all the funds received from the Clients and settle the same in system to reduce overdue.
  Plan & supervise billing, collection operations and account reconciliations.
• Prepare zone-wise dashboards of weekly collection & receivable summary.
• Compute incentives for all SMB APAC Sales team of and submit pay-out details to the payroll team adhering to deadlines.
• Work on process and system improvements and ensure implementation of the same.
• Create informative dashboards and MIS reports by utilizing the in-house CRM (3M& Analytics Centre) to support informed decision-making.
  

Highlights & Achievements:

• Revenue growth - Published and presented the Attainment Analysis & Insights report, offering a high-level overview of attainment and incentives while identifying cases of under/over-attainment. The analysis provided valuable insights into the effectiveness of the sales strategy, resulting in a remarkable increase in the total sales attainment in the next Bi-Month.
• Cross-functional collaboration - Developed an innovative process flow to enable the request for Ad credits, leading to the migration of approval from email to the system and reducing the manual effort of email and increasing efficiency by 70%.
• Policy Improvement - Introduced a revenue shadowing policy to address various scenarios that may arise when an Agency and Direct Sales collaborate, simplifying collaboration across channels while protecting revenue integrity.
• Process Efficiency - Streamlined processes and implemented optimized systems to maximize efficiency and mitigate business risks. Initiated and executed ad hoc projects and conduct in-depth analysis to inform critical business decisions.

Key Responsibilities:

• Generated comprehensive financial reports, tracked budgets, and analyzed financial performance to identify trends and opportunities for growth
• Regularly reconciled client accounts on a Quarterly/Monthly basis and vigilantly tracked overdue accounts.
• Exercised meticulous budget control by closely monitoring business operations and reviewing project/contract applications
• Conducted an Accounts Receivable reconciliation every month-end and disseminated the results to the core finance team.

Highlights & Achievements:

• Individually curated comprehensive process workflow documentation with the utmost consideration for audit compliance.
• Received the Hall of Fame award for Outstanding Achievement
  
  

Key Responsibilities:

• Ensured the prompt and accurate processing of transactions.
• Verified that customers were billed correctly in accordance with revised contracts and monthly subscriber reports within the stipulated timeframe.
• Scheduled routine follow-ups with sales and distributors to address and resolve business exceptions, ensuring smooth business operations.
• Implemented stringent measures to prevent any non-conformities during statutory audits, protecting the organization's reputation and financial stability.
• Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access.
• Organized due diligence in preparation for sale of business unit.

Highlights & Achievements:

• Through persistent follow-up, successfully retrieved TDS certificates valued at INR 15 Crores from operators, resulting in a substantial reduction of the outstanding amount for PAN India during FY 2016-17.

• Devised and executed quality assurance policies and procedures to align with regulatory requirements and industry benchmarks
• Evaluated data and presented comprehensive feedback to top management on quality control issues and emerging trends
• Oversaw process quality at different levels and ensured timely completion within the stipulated turnaround time reducing the TAT from 7 days to 3 days
• Generated monthly reports for senior management, such as KYC Reports, KRA, Reports, Account Closure, and Rejections Report, among others
• Prioritized the identification and resolution of internal process issues to improve organizational efficiency and customer satisfaction.
• Outlined MIS upgrade roadmap and ordered corrective actions to elevate performance.

• Generated weekly and monthly reports and delivered them to senior management, ensuring they were comprehensive and accurate
• Conducted meticulous analysis of collected data to derive valuable insights and facilitated data-driven decision making
• Planned and led administration of management information system for achieving threshold-level performance.
• Ensured that all data management activities complied with the company's policies and adhered to legal regulations to maintain data integrity and security
• Offered actionable insights and recommendations to management based on thorough data analysis, enabling effective decision-making and facilitating business growth
• Developed and implemented robust policies and procedures to optimize internal processes, improve efficiency, and enhance overall organizational performance.
• Established clear and competitive goals, growth roadmaps, and strategic business plans.

• Prospected and secured new clients for Apple products through effective lead generation techniques and drove sales to completion
• Facilitated meetings with prospective clients to understand their needs, address their queries, and presented the value proposition of Apple products
• Provided customized and innovative solutions to clients that met their specific requirements, ensured customer satisfaction, and built long-lasting relationships.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.