Summary
Overview
Work History
Education
Skills
Projects
Organizational Relationships
Disclaimer
Languages
Timeline
Generic

Ajith SS

Bangalore

Summary

NOC engineer with a strong focus on network operations monitoring and troubleshooting. Expertise in switch configuration and change management to boost connectivity and performance. Flourishes in high-energy environments, working with teams to provide efficient network solutions.

Overview

9
9
years of professional experience

Work History

NOC Engineer

Sify Technologies Pvt Ltd
11.2021 - Current
  • Maintained clients' WAN links to ensure continuous connectivity and service reliability.
  • Maintaining Backbone & Corporate Customer links and maintains uptime.
  • Coordinated with ISP engineers for network shifts, upgrades, and modifications to enhance service performance.
  • Troubleshot with customers to restore remote link connectivity efficiently.
  • Troubleshooting end to end device & Coordinating with BSO team to make our BSTN up.
  • Troubleshooting End devices & Escalating to Last Mile team and make links restored timely.
  • Coordinating with all BSO for SIP.
  • Monitoring overall India sites belongs to IDC through NetBrain tool.
  • Monitoring overall KA Region BSTNs.
  • Maintaining network changes through proper change management process.
  • Preparing and updating the technical documents, preventive maintenance.
  • Preparing Weekly Ticket analysis report, SIP, BSTN Outage, Utilization Report, Facility creation/deletion, UPS SNMP reports.
  • Monitoring with CA Spectrum, BEAMON, One-control, service now, Ciena.
  • Working on fiber customer deliveries till testing ie, SW installation, taking reachability & preparing NW diagram.
  • Conducted BSO link testing and provided documentation to vendor for verification.
  • Attending monthly meetings with customer & taking actions towards customer satisfaction.
  • Preparing SLA report for customer in Monthly wise Data.

Network Engineer L1

TIKONA Infinet Pvt Ltd
01.2020 - 11.2021

Monitored Ujjivan Small Finance Bank's network links across India to ensure reliability.

Monitored DC/DR and crucial location links using spectrum and host monitor tool.

Handled escalation cases for isolated branches to ensure quick resolutions.

Delivered new MPLS and ILL links to multiple locations on schedule.

Coordinated field engineer project team and ISP team for on-time delivery of new links.

Designed network architectures to improve connectivity and optimize performance.

Tested new links while maintaining close monitoring for acceptance purposes.

  • Prepared daily and weekly reports for submission to client.

Network Engineer L1

RT Networking Solutions
05.2019 - 12.2019

Upgraded router IOS nationwide to improve network performance for all UCO banks.

Designed and implemented network solutions for diverse client requirements.

  • Monitored network performance using advanced diagnostic tools and techniques.
  • Monitored network links across South Zone UCO banks using NNM tool, ensuring operational reliability.
  • Collaborated with cross-functional teams to resolve complex connectivity issues.

ITC Project

Sify Technologies Ltd
BANGALORE
03.2019 - 05.2019
  • Generated performance reports using Netbrain tool for all 84 pan India ITC sites.
    Submitted comprehensive reports to enhance operational visibility across all locations.

Field ISP Engineer

Sify Technologies Pvt Ltd
10.2017 - 03.2019
  • Conducted site surveys to assess network infrastructure needs.
  • Configured and installed network equipment to ensure seamless connectivity.
  • Troubleshot and resolved network issues across diverse field environments.
  • Monitored network performance to uphold optimal efficiency and reliability.
  • Provided troubleshooting assistance for field operations to improve system functionality.
  • Delivered technical support and training to end users on network systems.

Education

B.E - Mechanical Engineering

INFANT JESUS COLLEGE OF ENGINEERING
01-2016

Skills

  • Switch configuration (Cisco, Huawei, Edge core & Alpha)
  • Switching/Routing
  • Network troubleshooting
  • Network operations monitoring
  • Network Topology
  • TCP/IP
  • OSI model
  • Networking Devices
  • Structured cabling
  • Wireless networking
  • Monitoring tools CA Spectrum
  • Monitoring through NetBrain
  • Monitoring links through NNM
  • Monitoring links through Spectrum
  • Host Monitor tools
  • Router IOS upgrade
  • BEAMON tool
  • Ticketing tool (Service now)
  • BSTN Setup
  • DC Setup
  • Change management
  • RF Devices

Projects

Design and Fabrication of PICK AND PLACE ROBOT, Design and fabrication of counter flow heat exchanger using swirl fins

Organizational Relationships

Regularly interact with Local Internet, Infranet and BSTN’s, Regularly interact with all levels of customers and prospects

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge.

Languages

English
Proficient (C2)
C2
Tamil
Native
Native
Kannada
Advanced (C1)
C1
Hindi
Elementary (A2)
A2
Malayalam
Elementary (A2)
A2
Telugu
Elementary (A2)
A2

Timeline

NOC Engineer

Sify Technologies Pvt Ltd
11.2021 - Current

Network Engineer L1

TIKONA Infinet Pvt Ltd
01.2020 - 11.2021

Network Engineer L1

RT Networking Solutions
05.2019 - 12.2019

ITC Project

Sify Technologies Ltd
03.2019 - 05.2019

Field ISP Engineer

Sify Technologies Pvt Ltd
10.2017 - 03.2019

B.E - Mechanical Engineering

INFANT JESUS COLLEGE OF ENGINEERING
Ajith SS