Ajith Xavier
Travel Professional
Summary
Highly ambitious, self-motivated, and hardworking individual dedicated to fostering an engaged and empowering work culture through collaborative leadership. Proven ability to build and maintain relationships with diverse stakeholders in fast-paced settings, instrumental in successful career as a talented Manager. Excel in team leadership, planning, and organizational skills, equipping employees to handle daily functions and meet customer and Company needs independently. Passionate about creating a positive and productive work environment, committed to driving success and achieving organizational goals through effective leadership and strategic decision-making.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Products and operation manager
RatesPro
12.2022 - Current
- Developed and maintained relationships with customers and suppliers through account development
- Facilitate agreements on commercial terms on complex high value contracts and strategic and key partners
- C-level stakeholder management in key partners
- Support the team in managing top-tier partners and decision makers for the area
- Set targets for, monitor progress and manage performance of the partner services teams in their designated area
- Maintained open communication channels within organization
- Monitored inventory levels, placing orders
- Hired trained, and mentored new employees
- Established fruitful working relationships with employees, management and vendors
- Reviewed processes for efficiency improvements and cost reductions
- Managed daily operations of department or company
- Delegated tasks to team members according to their abilities and workload
- Oversaw budget planning and financial management
- Streamlined workflows by implementing new technology solutions
- Kept paperwork updated with internal standards and legal requirements
- Determined departmental financial needs and developed budgets for expenditures
- Developed strategies and plans for new product development
- Prepared executive reports using operational, output and revenue data
- Investigated customer complaints, identifying and changing processes to remove faults
- Met customer demands by tracking market changes and revising strategies accordingly
- Addressed business risks through assessments and mitigation strategies
Operations Supervisor
Logitravel Group
01.2020 - 12.2022
Emergency Operations H24
Logitravel Group
06.2017 - 01.2020
Reservations Consultant
Destinations of the World
02.2014 - 05.2017
Night Auditor
Rainbow Hotel
02.2013 - 02.2014
Assistant Operations Manager
Pride Hotels Group
11.2010 - 11.2012
Front Desk Agent
Abad Group of Hotels
04.2007 - 11.2010
Education
Foundation - International Air Transport Association Tourism, Travel
Zabeel International Institute of Management
Bachelor's degree - Tourism and Travel Services Management
Indira Gandhi National Open University
Hotel Management - Hotel/Motel Administration/Management
Holy Cross Vocational Training Institute
Hazaribagh, JharkhandSkills
Service-oriented communication skills
Frontline hospitality expertise
Collaborative teamwork
Strategic marketing negotiation
Integrated operations and sales management
Crisis management
Collaborative partnership building
Analytical decision-making
Talent acquisition and skill enhancement
Contract negotiation and inventory control
Certification
IATA - International Air Transport Association (IATA)
Timeline
Products and operation manager
RatesPro
12.2022 - Current
Operations Supervisor
Logitravel Group
01.2020 - 12.2022
Emergency Operations H24
Logitravel Group
06.2017 - 01.2020
Reservations Consultant
Destinations of the World
02.2014 - 05.2017
Night Auditor
Rainbow Hotel
02.2013 - 02.2014
Assistant Operations Manager
Pride Hotels Group
11.2010 - 11.2012
Front Desk Agent
Abad Group of Hotels
04.2007 - 11.2010
Bachelor's degree - Tourism and Travel Services Management
Indira Gandhi National Open University
Hotel Management - Hotel/Motel Administration/Management
Holy Cross Vocational Training Institute
Foundation - International Air Transport Association Tourism, Travel
Zabeel International Institute of Management