Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ajith K Lal

Ajith K Lal

Data Analyst
Thrissur,India

Summary

Experienced student success specialist with Three years of experience in Ed-Tech,Presently Looking for opportunities in Data Analytics. Excellent reputation for resolving problems and improving customer satisfaction. Analytical, detail-oriented leader adept at multitasking within a fast-paced environment. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

4
4
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
2
2
Languages

Work History

Student Success Specialist

BYJU's, The Learning Application
Bangalore, Karnataka
10.2019 - 09.2022
  • Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
  • Maintained student database and electronic records for each student contact.
  • Discussed student success strategies and development of study skills.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Service Advisor

Indus Motor company
Thrissur, Kerala
08.2018 - 07.2019
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Inspected completed repairs to check for accuracy and functionality and maintain customer satisfaction.
  • Tracked issues in Maruti suzuki DMS system through proper documentation and detailed information.

Education

Bachelor of Technology - Automobile Engineering

Malabar College of Engineering And Technology
Thrissur
06.2014 - 03.2018

Higher Secondary -

Government Higher Secondary School - Panjal
Thrissur
06.2012 - 03.2014

Matriculation -

Luke Memorial Public School
Ernakulam
06.2010 - 03.2012

Skills

    Microsoft Excel

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Certification

Foundations : Data Data Everywhere :https://coursera.org/share/fc5a972be0632e1eef772fe51cd085f2

Timeline

Prepare Data for Exploration https://www.coursera.org/account/accomplishments/certificate/JQF7L6UKEDQH

09-2022

Ask Questions to Make Data-Driven Decisions :https://coursera.org/share/cbb36699da5216de515e0f9cf62bb317

06-2022

Foundations : Data Data Everywhere :https://coursera.org/share/fc5a972be0632e1eef772fe51cd085f2

05-2022

Student Success Specialist

BYJU's, The Learning Application
10.2019 - 09.2022

Service Advisor

Indus Motor company
08.2018 - 07.2019

Bachelor of Technology - Automobile Engineering

Malabar College of Engineering And Technology
06.2014 - 03.2018

Higher Secondary -

Government Higher Secondary School - Panjal
06.2012 - 03.2014

Matriculation -

Luke Memorial Public School
06.2010 - 03.2012
Ajith K LalData Analyst