Summary
Overview
Work History
Education
Skills
Timeline
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Ajith Kumar M

Ajith Kumar M

Goa

Summary

Dynamic Field Services Representative with 3 years of experience at Boeing India Defense and 20 years of technical experience (mechanical and electrical) with the Indian Navy. Adept at delivering exceptional customer service and ensuring safety compliance. Proven expertise in equipment maintenance and technical troubleshooting, recognized for resolving complex issues efficiently. Successfully managed parts inventory and scheduled preventative maintenance, enhancing operational efficiency and client satisfaction.

Overview

23
23
years of professional experience

Work History

Field Services Representative

Boeing India Defense Private Limited
Goa
08.2022 - Current
  • Developed strong relationships with clients by providing excellent customer service.
  • Ensured compliance with company policies, procedures, and safety standards.
  • Performed regular maintenance and repairs to customer equipment.
  • Resolved customer complaints quickly and professionally.
  • Monitored inventory levels of parts used in field service operations.
  • Scheduled preventative maintenance, and Phase maintenance check for customers as needed.
  • Inspected materials and equipment regularly to check for potential hazards and machine defects.
  • Filled out work orders, repair logs and maintenance plans to document work completed.

Mechanical Maintenance Technician

Indian Navy
Goa
07.2002 - 07.2022
  • Executed maintenance and defect rectification for hydraulic, pneumatic, oil, fuel, control, and air conditioning systems.
  • Disassembled malfunctioning components to conduct thorough inspections and diagnose faults.
  • Collaborated with OEMs on inspections of gas turbine engines and airframes for defect resolution.
  • Maintained accurate records of spare parts and tools inventory to ensure timely replenishment.
  • Trained personnel on best practices in machinery operation and maintenance as Master Chief Mechanician.
  • Commended by Commander-in-Chief for in-house wing leading edge repair, saving INR 14-15 lakhs.
  • Assisted with installation and setup of new machinery and test equipment to enhance operational capabilities.
  • Documented all repairs and maintenance activities for comprehensive record-keeping.

Education

Bachelor of Science - Aeronautics Mechanical

Cochin University of Science And Technology
Kochi
04-2015

Diploma in Mechanical Engineering -

Naval Institute of Aeronautical Technology
Kochi
04-2008

Certified Six Sigma Executive - Green Belt -

Henry Harvin Education
11-2021

Skills

  • Customer service
  • Equipment maintenance
  • Preventive maintenance
  • Technical troubleshooting
  • Safety compliance
  • Parts management

Timeline

Field Services Representative

Boeing India Defense Private Limited
08.2022 - Current

Mechanical Maintenance Technician

Indian Navy
07.2002 - 07.2022

Bachelor of Science - Aeronautics Mechanical

Cochin University of Science And Technology

Diploma in Mechanical Engineering -

Naval Institute of Aeronautical Technology

Certified Six Sigma Executive - Green Belt -

Henry Harvin Education

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Ajith Kumar M