Ajit Kumar Paul
Sreerampore
Summary
Accomplished professional with a proven track record at State Bank of India, excelling in customer satisfaction and stakeholder engagement. Leveraged leadership qualities and complex problem-solving skills to enhance team productivity and streamline operations. Proficient in data analysis and decision-making, driving process improvements and fostering collaboration.
Overview
40
40
years of professional experience
Work History
Special Associates
State Bank of India
01.2009 - Current
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Analyzed customer data to identify trends and anticipate customer needs.
Senior Non Commissioned Officer
Indian Air Force
02.1986 - 02.2006
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
Education
Bachelor of Arts -
Calcutta University
Kolkata, India07-1988
Skills
- Time management
- Complex Problem-solving
- Task prioritization
- Problem-solving
- Customer service
- Computer skills
- Leadership qualities
- Decision-making
- Data entry
- Attention to detail
- Problem-solving abilities
Languages
English
Hindi
Bengali
Timeline
Special Associates
State Bank of India
01.2009 - Current
Senior Non Commissioned Officer
Indian Air Force
02.1986 - 02.2006
Bachelor of Arts -
Calcutta University