Ajit Prakash Pawaskar
BANKING COMPLIANCE OFFICER
Palghar
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
17
17
years of professional experience
3
3
Languages
Work History
Manager
ICICI BANK LTD
12.2023 - Current
- Wealth Relationship Manager
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
MANAGER & PERSONAL BANKER
YES BANK Ltd.
10.2022 - 11.2023
- Retail Banking
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Interviewed customers to obtain information needed for opening new accounts or renting safe-deposit boxes.
- Activated new accounts and issued customer identification numbers.
- Verified customer identity and reviewed documentation for accuracy.
- Cross-sold bank products and services to meet customer needs and provide options.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Monitored customer accounts to detect irregularities or suspicious activity.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Delivered comprehensive financial advice, strengthening client relationships and promoting long-term loyalty.
- Conducted regular audits of cash handling procedures, minimizing risk exposure for the branch.
- Supported managers in implementing operational improvements that increased efficiency across the branch network.
- Streamlined daily operations, ensuring accurate transaction processing and efficient customer service delivery.
Assistant Manager
HDFC sales Pvt. Ltd. ( A Group company of HDFC Ltd.)
03.2007 - 07.2022
- Resources
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Account Assistant
AVON ENTERPRISES
11.2006 - 02.2007
- Garment Company
- Supported the timely completion of month-end closing activities, improving overall financial operations.
Education
LLB -
MUMBAI
PGDM (Cyber Law and Information Technology Act) - undefined
MUMBAI
COMPANY SECRETARY (EXECUTIVE LEVEL) - undefined
ACT OF PARLIAMENT
MBA (Finance) - undefined
Madurai University
T.Y.B.com - undefined
MUMBAI
H.S.C. - undefined
MUMBAI
S.S.C. - undefined
MUMBAI
Skills
Workforce Management
undefinedOther Qualification And It Knowledge
- IRDAI Certification
- Having Internship with reputed HIGH COURT Advocate in the field of FAMILY COURT and Metropolitan Magistrate Court, Borivali for grievance under Section 138 of Negotiable Instrument Act, 1881.
- LLB specialization in Banking Law and Negotiable Instrument Act.
- Certified Course in Property Title Searcher and Examiner.
Personal Information
- Date of Birth: 08/08/85
- Nationality: Indian
- Marital Status: Married
Timeline
Manager
ICICI BANK LTD
12.2023 - Current
MANAGER & PERSONAL BANKER
YES BANK Ltd.
10.2022 - 11.2023
Assistant Manager
HDFC sales Pvt. Ltd. ( A Group company of HDFC Ltd.)
03.2007 - 07.2022
Account Assistant
AVON ENTERPRISES
11.2006 - 02.2007
LLB -
MUMBAI
PGDM (Cyber Law and Information Technology Act) - undefined
MUMBAI
COMPANY SECRETARY (EXECUTIVE LEVEL) - undefined
ACT OF PARLIAMENT
MBA (Finance) - undefined
Madurai University
T.Y.B.com - undefined
MUMBAI
H.S.C. - undefined
MUMBAI
S.S.C. - undefined
MUMBAI
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