"Enthusiastic and detail-oriented Computer Science graduate with a strong foundation in software development, data structures, and object-oriented programming. Passionate about building efficient, scalable applications and constantly learning new technologies. Proficient in languages such as Java, with hands-on experience through academic projects . Eager to contribute to a dynamic development team and grow as a software professional."
Hi, I’m
Ajit Singh Babra
Summary
Overview
5
years of professional experience
1
Certification
Work History
Concentrix
Senior Technical Support Specialist
06.2022 - Current
Job overview
- Resolved technical issues for customers, ensuring prompt and effective solutions.
- Provided training and support to junior team members, enhancing overall team performance.
- Analyzed customer feedback to identify trends and improve service quality.
- Collaborated with cross-functional teams to streamline support processes and enhance efficiency.
Q Connect
Customer Support Associate
01.2020 - 01.2022
Job overview
- Resolved customer inquiries via phone and email, ensuring timely and accurate responses.
- Assisted in troubleshooting technical issues, enhancing user experience and satisfaction.
Education
Marathwada Mitra Mandals College Of CommerceChinchwad Pune
Master's Degree from Computer Science
10-2023
University Overview
Marathwada Mitra Mandals College Of CommercePune
Bachelor's Degree from Computer Science
03-2021
University Overview
The New Millennium English School And Jr. College,Pune
HSC from Information Technology
03-2017
University Overview
SJH Gurunanak High SchoolPune
SSC
03-2015
University Overview
Skills
- Customer Service
- Client Relations
- Java
- Html
- SQL
- Oops Concept's
- Hibernate
- Team Collaboration
Certification
- Learning SQL Programming
- Developing a Learning Mindset in the Age of AI
Languages
English
Intermediate (B1)
Hindi
Upper intermediate (B2)
Marathi
Elementary (A2)
Punjabi
Upper intermediate (B2)
Timeline
Senior Technical Support Specialist
Concentrix
06.2022 - Current
Customer Support Associate
Q Connect
01.2020 - 01.2022
Marathwada Mitra Mandals College Of Commerce
Master's Degree from Computer Science
Marathwada Mitra Mandals College Of Commerce
Bachelor's Degree from Computer Science
The New Millennium English School And Jr. College,
HSC from Information Technology
SJH Gurunanak High School
SSC
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