Ajit Singh Chaudhary
Dhanbad
Summary
Operations Manager with 8+ years in enhancing workflow efficiency and resource management, achieving substantial cost savings and boosting team productivity through data-driven strategies.
Overview
18
18
years of professional experience
Work History
Operations Manager
Laxmi Enterprises
Patna
01.2017 - Current
- Streamlined daily operations to optimize resource allocation and enhance workflow.
- Managed inventory levels to support production while reducing waste.
- Implemented process improvements that increased cross-departmental efficiency.
- Coordinated logistics for timely product deliveries, ensuring customer satisfaction.
- Analyzed operational data to identify cost reduction opportunities and optimize strategies.
- Resolved customer complaints promptly, sustaining high satisfaction levels.
- Developed strong operational teams to meet production and process demands.
- Collaborated with team leaders on quality audits to ensure compliance standards.
Department Manager
Future Group ( Big Bazar)
Gaya & Patna
08.2012 - 12.2016
- Managed daily operations for retail department, ensuring optimal staff performance.
- Analyzed sales data to identify trends and adjust product displays accordingly.
- Followed safety protocols and company processes and procedures.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Executed targeted merchandising and promotional plans to meet department sales goals.
- Performed opening and closing duties as part of management team and handled cash management.
Team Leader
Future Group ( Big Bazar)
DEOGHAR
04.2011 - 07.2012
- Directed daily operations and customer service initiatives, enhancing overall efficiency.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Trained new employees on company policies and effective customer interaction.
- Managed inventory levels to maintain product availability on sales floor.
- Developed merchandising strategies that increased product visibility and appeal.
- Cultivated a positive work environment that fostered team collaboration.
- Provided ongoing training and support to motivate team members toward objectives.
Salesperson
Future Group ( Big Bazar)
DHANBAD
01.2008 - 03.2011
- Delivered personalized service to enhance customer relationships and satisfaction.
- Educated customers on promotions and loyalty programs to increase engagement.
- Trained new staff on effective sales techniques and store policies.
- Monitored stock levels and coordinated replenishment with management to ensure availability.
- Processed transactions accurately using point-of-sale systems to maintain efficiency.
- Assisted customers in product selection and addressing inquiries to meet needs.
- Maintained up-to-date knowledge of store offerings and promotions to drive consistent sales.
Education
Bachelor of Arts -
Vinoba Bhave University
Dhanbad01-2005
Skills
- Sales techniques and customer engagement
- Customer relationship management
- Inventory and logistics management
- Data analysis and process improvement
- Visual merchandising strategies
- Team leadership and strategic planning
- Time management and prioritization
- Account management
Languages
English
Elementary (A2)
A2
Accomplishments
Top performer in Sabse sasta 5Days (Big Bazar) - 2011
Timeline
Operations Manager
Laxmi Enterprises
01.2017 - Current
Department Manager
Future Group ( Big Bazar)
08.2012 - 12.2016
Team Leader
Future Group ( Big Bazar)
04.2011 - 07.2012
Salesperson
Future Group ( Big Bazar)
01.2008 - 03.2011
Bachelor of Arts -
Vinoba Bhave University