AJMAL MUNEES MUNEER P P

• Processed passenger check-in, boarding passes, and luggage tagging using DCS systems.
• Provided customer assistance at gates, including special assistance for elderly or disabled passengers.
• Handled passenger boarding and disembarkation support as needed.
• Managed irregular operations such as flight delays, cancellations, and lost baggage claims professionally.
• Ensured on-time aircraft turnaround by coordinating closely with flight and ramp crews.

• Greet guests warmly and provide a welcoming check-in/check-out experience.

• Address guest inquiries, concerns, and requests promptly and professionally.

• Handle guest complaints with patience and find effective solutions.

• Uphold brand standards and maintain confidentiality of guest information.