Customer-oriented professional in food and beverage industry with a focus on enhancing dining experiences. Delivers exceptional service while fostering collaboration to create a welcoming atmosphere. Committed to understanding customer needs and contributing to team goals for an enjoyable environment.
Overview
4
4
Languages
7
7
years of professional experience
Work History
F&B Associate – Bar
Hotel Greenpark, Chennai ( 5 Star )
12.2024 - 03.2026
Collected and organized bar glassware in designated racks across bars.
Manage garbage disposal tasks according to designated daily and weekly timelines.
Organized and stored items in refrigerator for easy access by bartenders.
Stock coolers with beer and soda for next day
Cleaned and maintained floors, ensuring a pristine bar area for guests.
Ensured high-quality customer service for all guests, fostering a welcoming atmosphere. Organized and cleaned workspace to enhance operational efficiency. Aided lead bartender by handling essential tasks such as washing glassware and preparing garnishes. Managed ice supply and ingredient readiness for seamless bartending functions. Took customer orders and processed payments during peak hours. Adhered strictly to health and safety protocols in all aspects of service.
F&B Associate
Sofitel Plaza, Dehradun ( 4 Star )
02.2019 - 03.2022
Greet and seat guests in a friendly and professionaly manner.
Present menu and provide detailed information about food and beverage options.
Took customer orders with precision, enhancing overall dining experience.
Monitor guest satisfaction and address any concerns promptly.
Monitored guest satisfaction, addressing concerns to maintain high service standards.
Process payments and handle cash transactions securely.
Perform other related duties as assigned by management.
Collaborated with kitchen staff to ensure prompt food preparation and delivery, supporting smooth service flow.
Perform other related duties as asignd by management.