AKANKSHA AKSHAY MHATRE

Travel And Expense Associate

Mumbai

Summary

Detail-oriented Accounts Payable Associate with over 6 years of experience as a Subject Matter Expert in Travel and Expense management, specializing in payment processing for both PO and non-PO invoices. Proven ability to take ownership of complex issues and drive them to resolution, ensuring accuracy and efficiency in all transactions. Exceptional written and verbal communication skills, complemented by confident and professional speaking abilities. Committed to delivering high-quality results while fostering collaborative relationships across teams.

Overview

years of professional experience

Work History

Senior Advisor : Accounts Payable

Willis Towers Watson Global Delivery & Solutions Pvt Ltd

10.2023 - 04.2024

Review Line items and match them with the Insurer statement and company books
Identifying Discrepancies between insurer statement and actual expense
Check if any Exception for the Insurer
Highlight any discrepancies or inconsistencies and raise one
Follow up with the discrepancy raised and give appropriate solution
Ensure the accuracy of the balance shown by the Company and Bank
Compare the total amount and process the insurer payment

Accounts Payable Specialist

Tata Consultancy Services Pvt Ltd

03.2017 - 11.2022

Primarily Handling Travel and Expense Team of 4
SME for Expense Team for all aspects of P2P queries related to Daily Payment, Invoice Processing and Travel and Expense Reimbursement
Check Expense Mailbox on Daily basis and delegate work accordingly to the Team
Prepare and Follow SOP to adhere to the company expense policy
Match Data with the receipts given to process Expense Reports
Preparing Exception File as per Client requirement once confirmed and pre-approved on email
Handling Escalations relating to Queries regards to the Expense submitted and reject if complete documents not given
Application used for processing Expenses are People-soft and Bullhorn
Preparing Weekly Audit Expense File to avoid Duplicate Payments and incorrect provides/to avoid payment to incorrect employee id's
Quality Check on Expense submitted by Team and giving feedback
Project Handling for new clients moved to the system and provide training to the employee's
Engaging with Clients and discussing Weekly Audit reports
Assisted finance teams, inputting and processing transactions accurately.
Processed invoices and payments quickly and accurately, maintaining precise up-to-date company finances.
Chased approvers for unapproved overdue invoices, provided weekly reports highlighting outstanding invoices.
Logged employee expenses, cross-checking expense claims comply with expense policy.
Completed administrative duties, opening post, printing invoices and monitoring emails.
Identified and solved discrepancies, proactively seeking solutions in existing practices.
Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
Reduced invoice processing time with accurate data entry and timely vendor communication.
Trained junior staff members in travel and expense procedures, increasing overall department efficiency.
Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
Effectively communicated with clients about payment needs and kept updated, detailed and accurate information.

Quality Analyst

Intelenet Global Services Private Ltd.

05.2012 - 04.2016

Monitoring calls on Daily basis
Feedback sessions with the employee twice a week on the points that needs to be worked on
Conducting Quality Sessions with Employee and Team leader to update the changes and action that needs to be taken
Provide Training to New Employee on Parameters and Communication
Uploading calls and providing feedback on emails
Conducting session with the Senior Manager regards to quality in their Team
Calibration with Team Leaders to review if everyone is on the same page
Conducted performance tests, assessing features including functionality, reliability, performance and quality.
Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.

Administration Assistant

Kotak Mahindra Asset Management Co Ltd

06.2010 - 05.2012

Pan India Electricity and Phone Bill Processing for Employees and Branches
Meeting Arrangements
Travel bookings for Senior Officials and sending an email confirming them the details and schedule
Yearly Insurance payments for Office Assets and Payment Processing of Shop Act License for Branches across India
Ordering office stationery and proving it to employee's as requested
Printing Business cards for Senior Officials after taking approvals on email

Education

Bachelor of Commerce - BCom - Business/Commerce, General

Chetana’s Hazarimal Somani College of Commerce and Smt.Kusumtai Chaudhari College of Arts