Akanksha Anand

• Developed and implemented change management processes to ensure successful transition of product deliverables.
• Created Road maps, Program Plan and scrum board.
• Developed and maintained quality assurance processes to ensure product reliability and customer satisfaction.
• Crafted and presented product presentations to executive managements resulting in increased investment in the product.
• Developed and implemented project plans that included risk mitigation strategies and resource allocation.
• Developed and monitored key performance indicators (KPIs) to measure product performance and success.
• Helped team overcome challenges in the work and ensure the program stays aligned with the organization strategic goals.
• Meeting and updating stakeholders for current scenarios and work towards risk mitigation and process planning.

• Process blueprinting and optimization - Functional Mapping and digitization from legacy platforms to Oracle ERP.
• Detailed analysis of Processes and determining areas of improvement supporting and implementing changes.
• Tracking and monitoring the status of all the Changes, managing the documents and artifacts.
• Collaborating with all BUs, PMO & Talent Acquisition team for efficient change management and adoption Readiness.
• Key responsibilities included Executive reporting, change management, Revenue recognition, Effective risk management, demand and capacity planning , Quality management and ensuring a high customer and partner experience,
  

• Manage planning and development of design and procedures.
• Perform analysis to efficiently achieve objectives.
• Helped Client & team with macro development and Automation.
• Coordinating with the Human Resources and Talent acquisition team to ensure resource availability.

• Learned all aspects of the customer requirements and objectives along with company processes and methods.
• Quickly built relationships with customers and gained their trusts to the point of being recognized at customer events.
• Coordinating with the talent Acquisition team to ensure resource management.
• Initiated and led trainings for team members on process and tool functionalities.
• Ended 2016 and 2017 as top performer in team after one months in the organization.

•Extracting data set from multiple line of businesses and translating them to tool requirement specifications.
•Analyzing raw statement of values provided by underwriter basically from APAC/ region and providing them with result estimating the loss and profit for a property to continue business using My excel.