Akanksha Arora

• Interacting with internal customers to understand business needs and translate into requirements and project scope.
• Analyzing existing OSS product to identify any gaps and recommending corrective actions and enhancements.
• Installed & deployed client packages on Google Compute Engine virtual machines.
• Collaborated with stakeholders to gather, analyze, and document detailed functional and non-functional requirements.

• Working for TMO on designing and solutioning catalog for new Product/Plans for Consumers in Free Style billing approach.
• Requirement gathering from TMO on defining new product offerings, commercial relation, replace relations, promotions for the new product line pay in advance plans.
• Creating user stories in JIRA for splitting entire C1 requirements into small items which can be easily understood and implemented by Dev Team.
• Parallelly doing hands-on/POC on Amdocs C1, before defining any new requirements to check the feasibility of the product and implementation as defined by Core Team.
• Worked in product enhancements for our existing Telecom customers. Enhancements like External catalog Federation Integration, Integrating new payment methods.
• Helping client with different kind of reports generation automatically for resolving any gaps of requirements. Guiding the team to follow the process for reporting.
• Created Epics for the solution designed for new enhancements, delivered epics with visio flow diagrams, features and delivered sessions to development and testing team on the same.
• Worked as a technical consultant for one Challenging project for our Customer Globe, Manila. Helped them in strategising the batches for Java Clean cache activity for approx ~6500 PCs present in different locations/countries.
• Aligned the activity with various stakeholders, partners, vendors for describing the activity, discussing any challenges, scheduling batches for the same and executing the batches within 3 days window.
• Confidently managed stakeholder expectations and communications across all product design and development projects.

Client : STC, Kuwait

• Gathering Client Requirements, Client interactions, Specific product features enhancement, client handling with product optimization and teaching technical knowledge about the product.
• Enhancing and developing latest changes in product for our customers by using Nokia Flowone product knowledge and handling end to end project with respect to development.
• Developed NEIs (Huawei), Designed Catalog for new products and offers, customized BST to cater client requirements, Error handling. Worked with new CRM Team to integrate smoothly with Flowone.
• Gathering requirements from cross functional teams to design, develop and implement the solution using Comptel fulfillment Flowone 9.1.
• Updating network elements certificates, deploying them and generating reports & presenting to management.
• Technical Analysis and fix PBIs raised by L2 support on Production environment.
• Ensuring continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Implemented & deployed end to end 5G SA solution with development of UDM NEI along with BST and catalog design.
• Handling new marketing offers deployment on immediate basis from Product Team.
• Integrated New CRM with current solution & customized response creation for new BSS.

1. Client Bharti Airtel (VOLTE Provisioning PAN India, Traditional solution migration to Catalog Driven, HLR commands generation, International Roaming solution)

Duration: 2+ years

• Implemented Volte Provisioning for Bharti Airtel for PAN India and other Daily CRs related to SPML command change for HLR, IN network elements, developing new Logic, new NEIs wsdl based or template based
• Old BST Solution migrated to CDPA solution and went live successfully. Ongoing projects catered in CDPA Solution
• Exposure of collaborating directly with Client and managing Live Production data
• Worked with Airtel Product Team and developed solution in BST for displaying roaming related Data information for multiple packs in airtel thanks application at IN network
• Worked with Ericsson core team for AIR upgrade migration activity within Airtel.
• Worked on Volte provisioning PAN India, implemented solution in BST, catalog and went live circle by circle successfully.
• Developed Huawei NEI for LAPU reversal application
• Optimization and performance enhancements in BST and Catalog
• Proper process followed to ensure bug Free and quality delivery
• Daily tasks completion related to live solution small CRs, Command level changes or any catalog level change

2. Client: Claro Guatemala (IP Pool and APN Provisioning, Special Charge URL Provisioning)

• Implementation of Solution developed in BST from scratch with WFC form
• Implementation and customized scenarios as per Use cases
• Testing for the possible test cases involved and support to testing team for the understanding of the solution for the same

3. Client: DTAC 5G CR (5g use case addition in Live Solution)

• Implementation of Solution for 5g use case add on scenario in existing solution, changes done w.r.t Catalog, NEI template and BST
• Testing done for all the test cases involved and delivery of required documentation with test Reports.

4. Client: Vodafone Pune and ENEL Italy (Project & POC)

• Implemented Volte NEI for Vodafone Pune first phase, engaged with client for end-to-end requirement gathering and implementation for the same.
• ENEL POC done single handily. In ENEL project Responsibilities include developing BST as per requirements (using CDOM), Implemented In-Flight scenarios, creating products at Catalog level integrating it with BST and Predominantly work on the Activation lower down in the telecom stack.
• InstantLink/FlowOne is the product being used to develop logic and help the flow of request from BSS to Network element Interface.

LOLO-NBN Reporting (HPE-TELECOM)

Client: Telstra

• LOLO-NBN is an e-business wholesale application in Australia designed to automate ordering processes
• It supports provisioning and activation for broadband, PSTN & DSL services
• It supplies a front-end to Service Provider (SP)
• Majorly changed the Hibernate layer of application and created triggers for DB tables to capture timestamp which was being used to send Data on daily basis
• Enhanced Procedures for taking out the Initial load data from tables using PL/SQL
• Tested and debugged PL/SQL packages, Created Pl/SQL scripts.