Dynamic Operations Manager with a proven track record at Tata Consultancy Services, excelling in performance monitoring and process improvement. Skilled in enhancing customer satisfaction and implementing effective training programs, I leverage strong problem-solving abilities to drive operational efficiency and foster client relationships. Committed to achieving strategic goals and optimizing workflows.
Seasoned Operations Manager and talented leader with 16 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Operations management