Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
Timeline
Generic

Akanksha Dubey

Gurugram

Summary

Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule, and personnel management. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Leader

idp IELTS
Gurugram
2022.10 - Current
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Reviewed, implemented and updated company records related to team activities for future reference.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Collected, arranged, and input information into database system.
  • Generated reports detailing findings and recommendations.
  • Maintained database systems to track and analyze operational data.
  • Conducted regular reviews of operations and identified areas for improvement.

Business Development Executive

White Hat jr
Gurugram
2021.09 - 2022.09

• Achieved sales goals and service targets by cultivating and securing new customer relationships.

• Researched sales opportunities and possible leads to exceed sales goals and increase profits.

• Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.

• Recommended complementary purchases to customers, increasing

revenue.

• Reached out to potential customers via telephone, email, and in-person

inquiries.

• Kept meticulous client notes and updated account information in company databases.

MIS Executive, Operations Assitant

Infinity Marketing
Varanasi
2018.10 - 2021.08
  • Mapped data between source systems and warehouses
  • Maintained records related to sales, returns and inventory availability Cooperated fully with product owners and enterprise architects to understand requirements
  • Applied performance data to evaluate and improve operations, target
  • current business conditions and forecast needs
  • Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention
  • Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands Verifies accuracy of invoices and submit for payment
  • Reviews and tests all systems changes
  • Completes weekly and Monthly reporting
  • Creates and maintains Statistical reports using the cash forecasting application
  • Creates and maintains databases using data from multiple sources.
  • Generated reports each month covering sales, purchase,monthly quarterly profit & loss data.

Education

B.Com (Computer Applications)

Awadhesh Pratap Singh University (M.P)
Singrauli Institute Of Technical Education
07.2018

12th

U.P. Board
Sri Deep Narayabind Intermediate College
05.2015

10th

U.P. Board
Aditya Birla Intermediate College
06.2013

Skills

  • Mentoring
  • Work Planning
  • Complaint Resolution
  • Team Supervision
  • Documentation and Reporting
  • Problem-Solving
  • Teamwork and Collaboration
  • Call Center Operations
  • Key Performance Indicators
  • C4C
  • QuickBooks
  • Data analysis
  • Allocations
  • Revenue calculation
  • Records management
  • Refund handling
  • Cash register operations
  • Financial reporting
  • Online Accounting Software
  • Web Surfing
  • MIS
  • Spreadsheet management
  • Mail handling

Certification

  • Microsoft Office
  • Advance Diploma In Computer Applications

Affiliations

  • Playing Chess
  • Listening Music
  • Traveling
  • Sketching
  • Writing, Reading

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Timeline

Team Leader

idp IELTS
2022.10 - Current

Business Development Executive

White Hat jr
2021.09 - 2022.09

MIS Executive, Operations Assitant

Infinity Marketing
2018.10 - 2021.08

B.Com (Computer Applications)

Awadhesh Pratap Singh University (M.P)

12th

U.P. Board

10th

U.P. Board
  • Microsoft Office
  • Advance Diploma In Computer Applications
Akanksha Dubey