Akanksha Dubey
Pune
Summary
Experienced Payments Business Analyst and Associate Manager with a decade of expertise in banking and FinTech, specializing in payment systems and sanctions screening. Proven ability to lead comprehensive payment transformation initiatives across various platforms, including SWIFT, and CHAPS. Strong analytical skills, combined with technical knowledge in payment messaging and compliance, facilitate effective team management and operational improvements. Acknowledged for bridging business and technology to create customer-focused solutions in line with ISO 20022.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Associate Manager - Senior Business Analyst / Build Lead
Accenture
Pune
06.2025 - Current
- Led delivery of complex payment initiatives across SWIFT MT, SEPA ISO 20022, and CHAPS Payments, ensuring high-quality design and execution.
- Served as Payments SME for Sanctions Screening and migration projects, including XML-to-FUF mapping.
- Drove vendor upgrade programs for LNRS Fircosoft Continuity and Filter applications as a techno-functional BA.
- Involved in the analysis and evidence gathering SWIFT Customer Security Program (CSP)
- Involved in Vulnerability Management across all High Value applications
- Managed stakeholder communications to ensure alignment on project deliverables.
- Facilitated training sessions to enhance team skills and knowledge sharing.
- Oversaw budget management and resource allocation for multiple projects.
- Strengthened application management and incident response processes, reducing resolution times for high-severity issues.
- Mentored analysts and developers to enhance team capabilities.
- Tracked project milestones and communicated updates to stakeholders.
- Collaborated with senior management to develop annual operational plans.
Team Lead -Senior Business Analyst / Build Lead
Accenture
Remote
12.2020 - 05.2025
- Functioned as a BA liaison between the client and the vendor; upgraded the Fircosoft Filter Engine and Continuity.
- Documented end-to-end payment flows, defined acceptance criteria, and validated requirements through stakeholder collaboration.
- Worked as Production Support Lead to ensure the services for high-value payments are working smoothly, with fewer incidents.
- Took full ownership of SWIFT-related delivery, becoming key SME after senior SWIFT handover.
- Cross-trained team members on various technologies and payment rails, enhancing delivery resilience.
- Worked as a Build Lead, managing and estimating the efforts for the projects involved in High-Value Applications.
- Oversaw vendor upgrades for LNRS Fircosoft applications, improving management practices, and reducing resolution time.
- Delivered automation initiatives that reduced manual reporting workload by 25%.
- Provided a solution to the Finance Crime Team as a quick turnaround, reducing the regulatory impact during COVID-19.
- Oversaw project timelines to ensure adherence to client requirements.
- Analyzed team performance metrics to identify areas for improvement.
- Coordinated resource allocation for multiple concurrent projects effectively.
Senior. Software Analyst/ Module Lead
Accenture
Bengaluru
12.2018 - 11.2020
- Designed and implemented system enhancements, improving performance within core payment platforms (GPP-SP, SWIFT).
- Deployed the Linux version of critical software during the infrastructure migration from AIX to RHEL, ensuring alignment with bank technology standards, with minimum support from the vendor.
- Worked as module lead for Fircosoft component changes as part of mandatory regulatory and compliance programs.
- Managed application maintenance by resolving incidents and problem tickets for Fircosoft Continuity.
- Oversaw the complete testing and defect management lifecycle using ALM, JIRA, and RTC.
- Optimized workflows and improved delivery processes, reducing turnaround time by 15%.
- Mentored junior analysts, promoting strong development, testing, and documentation practices.
- Facilitated training sessions for end-users on new software features and updates.
Systems Analyst
Accenture
Bengaluru
12.2016 - 11.2018
- Cross trained from Data to Core payment in Marc 2017 as a Fircosoft SME
- Led Utilities migration from Lotus Notes to Oracle Database (onsite Mar 2017 – Feb 2018).
- Configured Oracle-based applications, ran workshops, and led system testing.
- Authored System Change Documents, test plans, post-implementation reports.
- Functioned as BA liaison between client and vendor; upgraded Fircosoft Filter Engine and Continuity.
Associate Software Engineer
Accenture
Bengaluru
05.2015 - 11.2016
- Supported SAS application maintenance for NAB/CYBG.
- Resolved data/reporting issues, enhancing operational reliability.
- Cross-trained in BODS (ETL tool) and supported European Data Warehouse operations.
Education
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Sri Venkateshwara College of Engineering
Bengaluru 09.2010 - 11.2014
Skills
- Global Payments
- SWIFT MT/MX
- SEPA ISO 20022
- CHAPS
- Sanctions screening - LNRS Fircosoft (Continuity & Utilities)
- GPP-SP
- SWIFT Gateway
- Message Flow
- Requirement Gathering
- Gap Analysis
- Impact Assessment
- Acceptance Criteria
- Stakeholder Collaboration
- Vendor Coordination
- Client Coordination
- Product Upgrades
- Change Delivery
- XML
- Shell Scripting
- SDLC Governance
- STLC Governance
- Defect Resolution
- Cross-Functional Team Leadership
- Mentorship
- Incident Management
- Process Optimization
Languages
English
Proficient
C2
Hindi
Proficient
C2
Tools Used
- JIRA
- ALM
- RTC
- RIT
- SOAP -UI
Timeline
Associate Manager - Senior Business Analyst / Build Lead
Accenture
06.2025 - Current
Team Lead -Senior Business Analyst / Build Lead
Accenture
12.2020 - 05.2025
Senior. Software Analyst/ Module Lead
Accenture
12.2018 - 11.2020
Systems Analyst
Accenture
12.2016 - 11.2018
Associate Software Engineer
Accenture
05.2015 - 11.2016
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Sri Venkateshwara College of Engineering
09.2010 - 11.2014