Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Additional Projects
Certification
Hobbies and Interests
Timeline
BusinessAnalyst
Akanksha Dutt

Akanksha Dutt

Mumbai

Summary

Results-driven IT Project Manager with 3+ years of experience delivering Agile-driven projects on time and within budget. Skilled in leading cross-functional teams, managing sprints, and aligning stakeholders around business goals. Proficient in JIRA, Trello, and Microsoft Excel, with a focus on workflow optimization, backlog grooming, and process improvement. Experienced in managing multiple projects simultaneously, maintaining budget accuracy, and driving continuous improvement. Recognized for effective communication, strong problem-solving skills, and a collaborative leadership style that enhances both team performance and business outcomes. Committed to continuous growth, I believe in evolving alongside the organization, and dedicating my efforts to its long-term success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Scrum Master

Merkle Inc.
Mumbai
05.2024 - Current
  • Facilitated Agile ceremonies, including daily stand-ups, sprint planning, backlog grooming, and retrospectives, to maintain team focus, alignment, and iterative improvement.
  • Conducted backlog refinement sessions and converted insights into actionable, testable user stories to ensure clarity and alignment with sprint goals.
  • Partnered with Product Owners to define user stories, set acceptance criteria, and prioritize backlog items based on business impact.
  • Fostered collaboration and transparency within cross-functional teams by proactively removing blockers, mediating minor conflicts, and encouraging effective communication.
  • Monitored team progress using Jira, and utilized Agile metrics like velocity and burndown charts to track performance, and identify opportunities for continuous improvement.
  • Coordinated with fellow Scrum Masters to promote consistency in Agile practices, tools, and team facilitation approaches across multiple teams.
  • Supported task distribution, clarified responsibilities, and ensured resource alignment with sprint objectives through structured coordination and planning.

Project Manager

Merkle Inc.
Mumbai
01.2022 - 05.2024
  • Led end-to-end project delivery for clients across U.S. and EMEA, managing diverse teams to align with regional business needs.
  • Defined project scope, objectives, timelines, and deliverables while developing comprehensive project plans.
  • Served as primary liaison for clients and stakeholders, facilitating communication and addressing concerns promptly.
  • Oversaw daily project execution using JIRA; tracked progress and managed budget and scope changes.
  • Maintained accurate JIRA boards and status reports to support governance processes and provide updates to stakeholders.
  • Implemented effective communication protocols between internal teams working on different aspects of a given project.
  • Managed multiple projects with competing deadlines, ensuring efficient prioritization and resource allocation.
  • Identified project risks and developed strategies for effective mitigation.

Intern

Shayonam Namkeens
Mumbai
06.2021 - 08.2021
  • Conducted research and marketing initiatives to enhance brand visibility.
  • Designed flyers and brochures to promote products effectively.
  • Managed digital marketing campaigns on Facebook and Instagram to increase engagement.
  • Performed analytics and surveyed existing customers to gather actionable insights.

Education

Master of Business Administration - IT

Atharva Institute of Management Studies
Mumbai
03-2022

Bachelor of Technology - IT

Vidyavardhini's College of Engineering And Tech
Mumbai
10-2020

Skills

  • Project management
  • Agile methodologies
  • JIRA management
  • Project scope analysis
  • Functional & business requirements
  • Stakeholder management
  • Budgeting and forecasting
  • Team coordination
  • Effective communication
  • Resource allocation
  • Risk assessment
  • Cross-functional collaboration
  • Document management
  • Conflict resolution
  • Scrum facilitation
  • Backlog management
  • SDLC
  • HTML and CSS
  • SQL
  • IOT
  • Balsamiq wireframes

Accomplishments

  • Merkle – Team Award for Target Achievement (July 2022 – Sept 2022)
  • Merkle – Team PM Award (Jan 2023 – Mar 2023)
  • International Conference Paper Presentation: Lead presenter on 'Green Wall Globalisation using IoT' at INDIACom 2019, New Delhi
  • Team leader at IoT workshop, conducted in college campus
  • Assistant for conducting IoT workshops at different colleges in Mumbai

Additional Projects

  • Train Ticket Booking System in Python – Developed an online train ticket booking application using Python, utilizing Tkinter and TTK libraries to create the user interface.
  • Online Travel Website using HTML, CSS, and JavaScript – Designed and built a travel web application using front-end technologies like HTML, CSS, and JavaScript to enable users to explore travel options.
  • Home Automation with IoT and Arduino – Implemented a smart home automation system using Arduino, integrating sensors such as PIR motion detectors and LDR sensors for environmental control.
  • German Language Translator using Python and MySQL – Created an English-to-German translation tool with Python, using a MySQL database to store and retrieve vocabulary and translations.

Certification

  • Complete Agile Scrum Master Certification Training from Omni Academy on Udemy, 2025
  • Agile Scrum Foundation, SimpliLearn, 2021
  • Programming logic building using C, Microsoft Partner Network, 2017

Hobbies and Interests

Reading books | Listening to music | Travelling | Playing badminton

Timeline

Scrum Master

Merkle Inc.
05.2024 - Current

Project Manager

Merkle Inc.
01.2022 - 05.2024

Intern

Shayonam Namkeens
06.2021 - 08.2021

Master of Business Administration - IT

Atharva Institute of Management Studies

Bachelor of Technology - IT

Vidyavardhini's College of Engineering And Tech

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