Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Timeline
Generic

AKANKSHA KHARE

Varanasi

Summary

Self-directed and Ambitious commercial banking professional seeking a new role in the

same industry. Possessing ability to understand, analyses- and adapt to changing

trends in Marketing and sales & human resource Management by versatile computer

skills, leadership skills, technical skills, communication skills, analytical skills,

interpersonal skills and creativity. Completed MBA in Marketing & HR from accredited

by renowned UNIVERSITY of AKTU, LUCKNOW

Overview

6
6
years of professional experience

Work History

Relationship Manager

Utkarsh Small Finance Bank Ltd
10.2023 - Current
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
  • Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
  • Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
  • Maintained knowledge on banking products and distribution to provide optimal service support.
  • Developed targeted presentations for prospective clients, effectively showcasing the value of our services and products.
  • Participated in staff meetings to discuss innovative strategies to improve services.
  • Continuously updated personal knowledge of banking regulations and compliance requirements to minimize risk exposure for both clients and the organization.

Teller

Axis Bank
03.2022 - Current

Retail Banking Business/Sales-
1) To enhance profitable CASA Business targets are spread in Retail Liability.
2) To enhance & upgrade the high net worth relationship with customer, targetsare
spread in Retail Assets (PL AL CD LOAN HL) &Cross sell (Life Insurance General
Insurance ).
3) Sale of Retail Assets (Personal Loan, Auto Loan,Home loan,Consumer durable
loan)
4) Focused Sales in Investment Banking (Life Insurance, GI etc.)

Customer services/Banking Operations-

1) Processing all customerrequest & application form at branch level and send to

hub for further process.

2) Printings of Passbook and request collection/Cheques collection

3) Handling cash counter with cash (cash receipt,cash payment) and non cash

transactions(Fund transfer,NEFT,RTGS etc.)

4) Profilingcustomer and providing financial products to meet their needs.

5) Processing the service request of all A/c opening Forms timely.

6) Making sure that all formsare filled properly, also trying to control FTNR.

Assistant Acquisition Manager

Kotak Mahindra Bank
05.2020 - 03.2022


  • Roles and Responsibilities
  • Cross selling bank products by answering inquiries informing customers of newservices and product promotion ascertaining customers need directing customersto branch representative
  • Identifying and doing regular follow-ups to pick big business like
  • HNI/TRUST/ASSOCIATION/SOCIETY relationship for bank
  • Establishing strong Relationship customers and generate Business for bank
  • Asset lead Generation like CC/OD/LAP/PL/AL/KCC/LAS etc
  • Explaining the 3 in 1 accounts and third party products to existing and newcustomers its features
  • Implementing Assets standards , documentation procedures and execution of theprospals
  • Help Clients make financial plans and set goals
  • Discuss wealth building services with individuals
  • Enforce corporate procedures and policies
  • Help clients select appropriate financial products
  • Performances and Achievements
  • Qualified the GI DRIVE in the month of October 2020
  • Qualified the RBM DREAM TEAM in the month of October2020
  • Got Promoted Assistant Acquisition Manager to Acquisition Manager in the monthof May 2021
  • Qualified Meets Expectations with 3 star rating in Appraisal
  • Qualified the level 1 of DARE

BUSINESS DEVELOPMENT EXECUTIVE

Square Yards Noida
02.2019 - 01.2020
  • Square Yards is a technology enabled transaction platform
  • It owns and operates the real estate aggregation and transaction portal squareyards.com and Square
  • Connect mobile app for property brokers
  • The company claims to be the #1 pan-
  • India distributor by revenues for primary residential real estate in India, and virtual monopoly in key NRI markets
  • Client acquisition and business development by direct/indirect sales
  • Providing pre and post sales service's to theclients
  • Offer customized portfolio solutions to clients based on their risk/ return and liquidityprofile
  • Maximize revenue generation and lead closures by using social and public media marketing campaigns
  • Strongclientfocus includingpreandpost sales services forlong term wealth retention
  • Meet and advise clients on realestate
  • Transaction management and deal closure from sourcing to ROIgeneration

Education

MBA - Marketing and HR

Dr. A.P.J. Abdul Kalam Technical University
2019

BCOM (hons) SH -

Shobhit University
2017

Skills

MS Word
MS Power Point
Diploma in Financial Account
Tally Certification
CCC Certification

Ms excel

Additional Information

1. Date of Birth: 4 DECEMBER 1996

2. Languages Known: English, Hindi.

3. Co-curricular interests: Participating Debate,Travelling and fitness.

Accomplishments

· Secured First class with inBCOM

· Secured First class With inMBA

· Attended the International Conference titled "Achieving Sustainable

Strategic Advantage” (ICASSA-2k17)at GLon Sept 9, 2017

· Attended the Seminar on “Emerging Challenges in Global Economy and

India” on August 31, 2017 atAIMA.

· Attended HR Conclave on “Leveraging HR for Creating Competitive Edge” on

August 05, 2017

· Attended Interactive Ideas Meet On “Driving Strategic HR Through

Talent/PeopleAnalytics:A New Agenda,held onAugust25,2017at India

Habitat Centre

· Attended Special Live Debate ShowAugust 30, 2017 at Aaj Tak TV Channel.

· Attended MDP on “Effective Empowerment” on 27, October, 2017 at Indian Habitat Centre

Timeline

Relationship Manager

Utkarsh Small Finance Bank Ltd
10.2023 - Current

Teller

Axis Bank
03.2022 - Current

Assistant Acquisition Manager

Kotak Mahindra Bank
05.2020 - 03.2022

BUSINESS DEVELOPMENT EXECUTIVE

Square Yards Noida
02.2019 - 01.2020

MBA - Marketing and HR

Dr. A.P.J. Abdul Kalam Technical University

BCOM (hons) SH -

Shobhit University
AKANKSHA KHARE