Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Akanksha Khurana

Faridabad

Summary

I am Executive Assistant with a proven track record at Ernst & Young, adept in project management and organizational skills. Successfully managed high-profile projects, enhancing revenue and internal audit efficiency. Proficient in Microsoft Office and known for exceptional communication and relationship-building abilities, ensuring seamless operations and stakeholder satisfaction.

Overview

10
10
years of professional experience

Work History

Executive Assistant

Ernst & Young
07.2022 - Current
  • Working as an executive assistant to four partners.
  • Worked as a Project Management Officer, coordinating between EY and Airtel.
  • Managed end-to-end visa processes, including filling out the online application and scheduling appointments.
  • Prepared and submitted expense reports, ensuring accuracy and timely reimbursement for the partners.
  • Provided administrative support to the executive team, including managing schedules, coordinating meetings, and handling confidential information with discretion and professionalism.
  • Managed the partner's calendar and travel arrangements, ensuring all meetings and events were scheduled efficiently and effectively.
  • I took care of the Airtel project in internal auditing.
  • Handled a team of 75 people, which includes Airtel India and Airtel Africa. Took care of their day-to-day issues in logging in, creating access cards, issuing laptops to new joiners, and arranging entry for new joiners to Bharti Airtel premises.
  • Uploading the invoice to the portal and ensuring approval of the invoice from the Airtel invoice team.
  • Reconciliation of timesheets and expenses of the team. Assuring charging on the correct engagement code.
  • Maintaining the ATR (Action Taken Report) and issuing it to the client quarterly.
  • Booking the meeting room, taking care of the calendar for the director, and also taking care of lunch or dinner bookings for client meetings.
  • Overall, acting as the first point of contact for the director, partners, and team for any work.
  • Tracked expenses on Concur, ensuring value for the money paid.
  • Prepares reports by collecting and analyzing information.
  • Managed and coordinated a high-profile executive project.
  • Prepared and edited correspondence, reports, and presentations, ensuring accuracy and professionalism in all communications.
  • Prepared agendas and took detailed minutes at meetings, ensuring all important information was captured and communicated effectively.
  • Coordinated and managed projects, including researching and gathering information, resulting in the successful completion of projects within deadlines and budgets.
  • Prepared and submitted expense reports, ensuring accuracy and timely reimbursement for the partners.

Senior Team Member

BA Continuum India Pvt Ltd
09.2018 - 07.2022
  • Company Overview: (Bank of America)
  • Closing bank accounts for customers and sending them checks for the remaining balance on the account.
  • Enrolling customers Into ERS (Electronic response system) and linking their debit card in to keep the change feature.
  • Sending TAX letter (Direct & Indirect Tax) to customers, placed stop pay & blocked.
  • Blocked merchant on customer's VISA and MASTER debit card.
  • (Bank of America)
  • Gold Award for performance
  • 2 silver awards for performance

Executive Assistant & Admin Assistant

Futurex Management Solutions Pvt Ltd
01.2016 - 06.2018
  • Arranged meetings and accumulate the minutes from respective sources.
  • Coordinate with the MD to plan and manage his schedule and accordingly maintained the calendar, Travel Bookings, Hotel Bookings etc.
  • Prioritize the meetings, conference, visits, calendar management.
  • Putting reminders and execution of work as per target/closure dates assigned.
  • Managed phone calls, routine emails on behalf of the MD, Managed travel arrangements, address book and client contacts.
  • Prepared PowerPoint presentation, data and reports to support the deliverables.
  • Administrative support such as cab bookings, office stationery purchases etc.
  • Arranged team activities and team parties quarterly, maintained business and confidential files.

Customer Service Executive

American Express
01.2015 - 12.2016
  • Direct customer interaction
  • Ensured FCR (First Call resolution) on every call and helped AMEX card members to log in to their AMEX online accounts.
  • Responded to incoming calls and handled customers' queries and inquiries in a timely manner and maintained a polite and professional manner.

Education

BSC - Animation & Multimedia

Picasso Animation College
09.2013

TECHNICAL UNIVERSITY -

PUNJAB

Skills

  • PowerPoint
  • Microsoft Office
  • Excel
  • Web and tech savvy
  • PowerBI
  • Project management
  • Time management
  • Organizational skills
  • Database management
  • Budget management
  • Event planning
  • Relationship building
  • Administrative support
  • Report preparation
  • Onboarding and training
  • Meeting coordination
  • Communication skills
  • Attention to detail
  • Problem-solving
  • Multitasking
  • Confidentiality
  • Microsoft Office proficiency
  • Adaptability
  • Team collaboration

Awards

  • Gold Award for performance, 09/01/18
  • 2 silver awards for performance, 09/01/18

Timeline

Executive Assistant

Ernst & Young
07.2022 - Current

Senior Team Member

BA Continuum India Pvt Ltd
09.2018 - 07.2022

Executive Assistant & Admin Assistant

Futurex Management Solutions Pvt Ltd
01.2016 - 06.2018

Customer Service Executive

American Express
01.2015 - 12.2016

BSC - Animation & Multimedia

Picasso Animation College

TECHNICAL UNIVERSITY -

PUNJAB

Similar Profiles

CREATE PROFILE
Akanksha Khurana