AKANKSHA KUMARI

• Dealing with guests over the telephone. Putting conference dates in the diary, negotiating rates, and upselling more expensive event or conference packages.
• Produce daily, weekly, and monthly reports accurately.
• Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
• I welcomed guests to the venue and showed them to the Ballroom.
• Sitting with C-level management and analyzing guest experiences, event requirements, all upcoming events &
  reviewing all the events.
• Planning the events and aspects, including seating, dining, and decoration.
• Meet with guests to understand their event objectives, requirements, and budgets.
• Prepare proposals, quotations, BEO, and detailed event plans.
• Track expenses, and ensure events stay within financial limits.
• Responsible for managing weddings and various types of meetings, including government, corporate, conferences, and seminars.
• Handling all the administrative work related to events and sales.
• Coordinate with staff, volunteers, and vendors during the event.
• Creating a reservation in Opera.

• Company Overview: Maldives
• Handling all the administrative work.
• Generate and present reports on conference, revenue and budgetary forecasting.
• Planned and coordinated events.
• Coordinating with the all the Restaurants Manager's to ensure the guest satisfaction.
• Making Payroll.
• Conducted the training & induction for newly hired colleagues.
• Making all the contract.
• Making Profit & loss (P&L) for each month.
• Ensuring that selling strategies are adhered to during negotiation to maximize up-selling opportunities.
• Promoted seasonal offers to maximize events bookings.
• Designed events set-up and displays to client.
• Sitting with C-level management and analyzing guest experiences, event requirements, & reviewing past guest experiences with the property.
• Supervised external contractors to achieve successful events.
• Restaurant Booking System
• Requisition Costing
• Raising PR in the system
• Staff leaves Plan updating in the payroll
• Welcomed guests to the venues and showed them to all the Ballrooms.
• Prospecting new clients and arranging meetings for potential business.
• Establishing and Maintaining relationships with the vendors.
• Produce daily, weekly and monthly reports accurately.
• Working as a associate -Team Lead in the French Speciality and Signature restaurant.
• Taking Reservations.
• Hostess, Welcoming and Escorting the Guest. Order Punching in POS.
• Working as a Barista and bartender. Restaurant & Bar Inventory.
• Daily operation Purchase through ADACO Payroll.
• F&B safety handling & hygiene check for the outlet. EFST certification & Confining.
• Provides inspirational leadership.
• Create an amazing experience for our guests.
• Handling business client agreements and contracts in Opera PMS Systems to ensure smooth operations.
• Ensuring that selling strategies are adhered to during negotiation to maximize up-selling opportunities.
• Produce daily, weekly, and monthly reports accurately. Applying DCT license for events.
• Preparing the banquet event order, concerned to the guest requirements and request.
• Monitoring event budget.
• Sitting with C-level management and analyzing guest experiences, event requirements.
• Maldives

• Working as an associate-Team Lead in the French Specialty and Signature restaurant.
• Taking Reservations.
• Hostess, Welcoming and Escorting the Guest.
• Order Punching in POS.
• Daily operation Purchase through ADACO
  Payroll.

INTERDEPARTMENTAL TRAINING (EVENT AND SALES
COORDINATOR, FEBRUARY-MAY, 2023-Sheraton Hotel and resort-Abu Dhabi)

• Handling business client agreements and contracts in Opera PMS Systems to ensure smooth operations.
• Prospecting new clients and arranging meetings for potential business.
• Ensuring that selling strategies are adhered to during negotiation to maximize up-selling opportunities.
• Produce daily, weekly, and monthly reports accurately.
• Applying the DCT license for events.
• Preparing the banquet event order, concerned with the guests
  requirements and requests.
• Monitoring event budget.
  
  

• Company Overview: New Delhi (NCR)
• Dealing with International and Domestic passenger regarding the Boarding-pass, Luggage check-in, Solving the Inquiries.
• Maintaining the Security by following Safety procedures.
• Selling Tickets at Check-in Counter.
• Processing the claims for lost or damaged luggage.
• New Delhi (NCR)

• Company Overview: UDAIPUR
• Worked as a Guest Service Associate in the All day Dining Restaurant.
• Order taking, Order Punching in POS, Upselling and guest handling.
• UDAIPUR