Akanksha Kumari
Customer Executive
Gurgaon
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
7
7
years of professional experience
Work History
CSR, Sales
ICCS
Gurgaon
05.2024 - 08.2024
Enhanced customer satisfaction by promptly addressing inequiries.
Customer Executive
Tele Performance
Patna
09.2021 - 08.2022
Customer Executive
ICICI Prudential Life Insurance
Patna
04.2017 - 12.2020
Manage challenging environments and making customer service frequent accordingly.
Education
Bachelor Of Commerce - Accounting And Finance
Notre Dame Academy
Munger02.2011
Skills
Strategic sales knowledge in calling solutions and looking also for the home loan department
Timeline
CSR, Sales
ICCS
05.2024 - 08.2024
Customer Executive
Tele Performance
09.2021 - 08.2022
Customer Executive
ICICI Prudential Life Insurance
04.2017 - 12.2020
Bachelor Of Commerce - Accounting And Finance
Notre Dame Academy