Sarvesh Kumar Srivastava
Noida
Summary
A keen persuasive & influential professional with consistent success of nearly 20 years in achieving sustained revenue/ profitability growth in changing markets, QSR -Sales & Operations, Retail Sales, Strategic Planning, Business & New Market Development, Product Launching and Market Penetration; showcased proven capabilities in turning around the non-profit making unit into a profitable unit through implementation of multiple strategies. Strategy Architect with expertise in implementation of product roadmaps, sales & marketing strategies, programs to improve sales opportunities; development of short & long-term strategic plans including annual business plans, promotion & innovation strategies with P&L & budget responsibility. Comprehensive experience in leading all aspects of operations which includes launching stores, initiating pilot projects, devising sales & merchandising plans, building business relations, developing strategies and ensuring optimum use of the resources to achieve better productivity. Consistently delivered multiple digit growth of Revenue, EBITDA, Market Share & improved ROI through long-term planning; set benchmark for heading business of INR 630+ crores with a retail area of 2,35,732 from total 15 stores of Big Bazaar in Madhya Pradesh, Haryana and Uttarakhand stores. Resourceful in exploring business potential & opportunities and expanding client base to enhance business volumes; strong business expertise in implementing business development strategies & promotional activities. Displayed efforts across breadth of maintaining track of monthly performance including sell through, store category profitability, retail presentation, and target achievement against plan. Delivered customer centric operations & ensured customer satisfaction by achieving service quality norms; interfaced with clients for suggesting the most viable product range; cultivated relations with them for securing repeat business. Highly skilled at managing the inventory function, to curtail inventory-holding expenses and adherence to the minimum inventory level to minimize wastage & shrinkages.
Overview
21
21
years of professional experience
Work History
Chief of Operations
Devyani International ltd (Pizza Hut)
09.2023 - Current
- Ensuring implementation of effective policies, standard processes within agreed time frames and cost measures.
- Identifying trade area where we need to open outlets and maintain rolling pipeline of secured sites.
- Tap business opportunities of increasing the reach and penetration through retail tie ups and different format of outlets across the region.
- Benchmarking and analysis of market rent trends and renegotiation of rentals and present the business cases for relocation.
- Implement cost effective strategies & revenue enhancing initiatives and develop and implement comprehensive sales and marketing plans.
- Collaborate with marketing team for aligned promotional activities.
- Lead sales related project conception and management.
- Analyze market conditions, trends and competitions and collaborate with the marketing team for aligned promotional activities.
- Key Result Areas:
Business Head
Deerika- HYPERMART
02.2022 - Current
- Providing leadership across improving the commercial performance of the store by maximizing profitability and executing effective sales planning to promote offers for business development.
- Working in close coordination with the management for devising and formulating strategies for achieving business top-line targets and improving the product awareness and enhancing business growth.
- Conceptualizing various processes in functions like category management for delivering a differentiated merchandise range for better customer experience in stores.
- Exhibiting excellence in reshaping and restructuring of SOPs and initiating best practices at workplace.
- Revamping the business model & strategy to build a more responsive & market-driven organization; developing plans/ internal controls/ SOPs to take the business to next level.
- Budgeting and formulating yearly sales targets and business growth in line with quarterly and monthly sales targets.
- Conceptualized and implemented multiple product promotional schemes/events/festive line/big day for stores across assigned region to increase the brand visibility.
- Building & maintaining healthy business relations with major clients, ensuring maximum customer satisfaction in an expressive manner.
- Mentoring and motivating teams to ensure efficiency in process operations and customer service; minimizing attrition rate and grooming the teams for next level.
- Key Result Areas:
DGM-Market Manager
Future Retail Ltd. - Big Bazaar
05.2013 - 01.2022
- Heading end-to-end sales & marketing and operations of the Business Unit with a goal of expanding the business & improving profitability along with identification & development of long-term revenue growth.
- Conceptualizing & implementing competitive strategies for generating sales, developing & expanding market share towards the achievement of revenue & profitability targets.
- Leading a team for driving end-to-end Retail Store Operations in terms of sales, operations, delivering profitability and seamless store operations by utilizing the resource provided.
- Administering turnover and profitability of stores; contributing in developing the business by opening of new stores as per the network plan.
- Leading the entire business with multiple functions and implementing long-term growth strategy to maximize ROI.
- Developing effective sales plans, including P&L structures designed to assure achievement of agreed-to volume, revenue, market share and profit objectives.
- Managing the operational requirements including stock management, inventory, scheduling & assigning employees, following up on work results and ensuring smooth running of operations.
- Maximizing the sales opportunities, proactively creating new opportunities, developing & managing relationships with key internal & external stakeholders.
- Growth Path:
- May'13 – Mar'14: Area Manager (Nagpur)
- Apr'14-May'15: Sr. Manager-Business
- May'15-Jan'22: DGM-Market Manager
Store Manager
Easy Day hyperstore (JV – Walmart)
04.2011 - 05.2013
Store Manager
Big Bazaar
03.2007 - 04.2011
Assistant Manager
Bharti Airtel Ltd.
10.2005 - 03.2007
Assistant Manager
Videocon International Ltd.
06.2004 - 10.2005
Education
Masters - Marketing Management
University
01.2004
PGDBM - Marketing & International Business
Indra
01.2004
BBA - undefined
Devi Ahilya University
01.2001
undefined
IIM Calcutta
Skills
- QSR & Retail sales & operations
- Strategic Business Planning P&L Profitability Management
- Accountability /
- Business Development
- Revenue Maximization Process
- Improvement
- Market Research & Competitor Analysis
- Inventory & Stock Management
- Team Building & Leadership
- Change Agent
- Collaborator
- Communicator
- Innovator
- Planner
- Thinker
PERSONAL DETAILS
English and Hindi
Timeline
Chief of Operations
Devyani International ltd (Pizza Hut)
09.2023 - Current
Business Head
Deerika- HYPERMART
02.2022 - Current
DGM-Market Manager
Future Retail Ltd. - Big Bazaar
05.2013 - 01.2022
Store Manager
Easy Day hyperstore (JV – Walmart)
04.2011 - 05.2013
Store Manager
Big Bazaar
03.2007 - 04.2011
Assistant Manager
Bharti Airtel Ltd.
10.2005 - 03.2007
Assistant Manager
Videocon International Ltd.
06.2004 - 10.2005
Masters - Marketing Management
University
PGDBM - Marketing & International Business
Indra
BBA - undefined
Devi Ahilya University
undefined
IIM Calcutta
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