Akankshaa Kotawala

Sales & Marketing Manager (2020 – 2022)

• Led end-to-end sales processes, from lead generation to deal closure.
• Managed a digital media agency to optimize campaign performance and maximize ROI.
• Developed and executed marketing strategies to enhance brand positioning and customer acquisition.
• I trained and mentored IIM students for a specialized project, fostering industry insights.
• Managed inventory planning to ensure efficient stock availability and sales fulfillment.
• Oversaw revenue generation and performance tracking to drive business growth.
• Supervised the social media team, driving engagement, and brand awareness.
• Identified and converted new distributors, expanding market presence.
• Designed and implemented marketing programs, including referral bonuses, and distributor payout plans.

Sales & Customer Success Manager (2022 – Present)

• Identify, qualify, and close new sales opportunities in IoT, B2B, and B2C markets.
• Develop and execute strategic sales plans to drive revenue growth and market expansion.
• Build and nurture strong relationships with clients, distributors, and strategic partners.
• Conduct compelling product demonstrations and presentations to showcase solution value.
• Negotiate contracts, close high-value deals, and ensure long-term customer success.
• To drive decision-making, and provide accurate sales forecasts, performance reports, and market insights.
• Collaborate with marketing and product teams to develop impactful sales campaigns.
• Focus on energy monitoring solutions, IoT product sales, and channel distribution.

• Coordinating with channel partners to sell the Life Insurance Products
• Meeting walking customers of the bank and sales life insurance products to them
• Selling Investment, ULIP, Term Insurance through different bank product
• Effectively Coaching and training the partners and team
• Set and monitor clear objectives to achieve the agreed sales targets for the partners
• Helped partners to generate and track leads, close sales
• Helped partners to upsell and cross-sell to customers basis need analysis
• Was taking regular feedback from partner and customers on satisfaction with the selling process products
• Review sales plan of the partner and support their growth
• Won Data Star award thrice in past one year
• Finished at YTD rank 2 for the past year
• Mpesa volume growth of 300% for Malad area
• (10 lacs to 30 lacs within 4 months)
• Consistently achieving the acquisition targets month on month (lowest achievement being 95%)

• Responsible for end to end prepaid distribution for Malad, Kandivali & Borivali territory
• Generating a total Revenue of Rs
• 5 crores per month
• Handling a Team of 30 (2 Territory officers & 20 Salesmen)
• Handling 2 distributors
• Handling 1650 retailers
• Responsible for new acquisitions for the territory (8500 activations per month approximately)
• Managing the sales of entire range of Vodafone products i.e
• Prepaid sim cards, Etop-up, Physical vouchers & M-pesa
• Closely working with the Distributor in maintaining the quality of sales
• Effective coaching and training the salesmen in maintaining sales hygiene
• Ensuring Primary and Secondary sales
• Maintaining trade relations
• Coached 2 newly recruited Management trainees

• Conducted a marketing research (Primary & Secondary) to look into the matters in which the SME's are facing problem and identified the need for content and features
• Design complete strategy to introduce the e-learning modules
• Execute and Implement 5 modules of e-learning on SME Toolkit on supply chain management, finance management, accounting, branding and other soft skills like leadership, conflict management etc
• Analyzing and pitching the potential partners
• Explored the potential of leveraging the mobile platform
• Identified the areas of providing the content/news/stock quotes etc
• On the mobile platform and introduce the application