AKANKSHI PANDEY
Gopalganj
Summary
Proactive Receptionist with a proven track record at Dr. Batras, enhancing front desk operations and client satisfaction through exceptional organization and time management skills. Mastered telephone etiquette and client relations, boosting office efficiency and resolving customer issues, demonstrating a strong blend of hard and soft skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Receptionist
Dr. Batras
10.2021 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Resolved customer problems and complaints.
Education
SKILL DEVLOPMENT
D.D.U.G.K.Y NON VOICE BPO
PATNA06.2019
High School Diploma -
A.S.R.L.S COLLAGE NAVIGANJ BAZAR, SIWAN
Siwan, India02.2019
Skills
- Organization skills
- Time Management
- Telephone skills
- Customer and client relations
- Scheduling appointments
- Greeting and Seating Clients
- File Management
- Office Administration
- Customer Service
- Appointment Scheduling
- Relationship Building
Timeline
Receptionist
Dr. Batras
10.2021 - 11.2023
SKILL DEVLOPMENT
D.D.U.G.K.Y NON VOICE BPO
High School Diploma -
A.S.R.L.S COLLAGE NAVIGANJ BAZAR, SIWAN
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