Akansh Wadhwa

Shaping a fitter Corporate India 💪

I design & execute customized wellness & fitness programs for leading MNCs, Startups, PSUs, MSMEs, and Tier 1 law firms across India, majorly through cult.fit network of PAN India Gym Infra.

I work closely with Wellness/Benefits Leads & HR's of corporates. My client portfolio includes Walmart, Deloitte, Warner Bros., Amazon, Meesho, Epsilon India, Cyril Amarchand Mangaldas, Tata Consumer Products, SEBI, Accenture, Acevector Group, Schaeffler, Valvoline, and more.

Leading the Enterprise Account Management Portfolio at HealthifyMe, my key responsibilities include:

1. Team Management & Building:

• Created the training handbook for new hires.
• Directly managing a 5 Member Team and the entire program management journey for corporate clients
• Managed Bookings to optimise team availability & efficiency.
  

2. Client Relationship Management:

• Foster and maintain strong, long-term relationships with key corporate clients.
• Serve as the main point of contact for program strategy, project execution and rollout.
• Regularly engage with clients to understand their needs and goals with respect to employee wellness.
  

3. Account Growth and Retention:

• Identify opportunities for account growth and develop strategies to capitalize on them.
• Collaborate with cross-functional teams to ensure the successful project execution.
• Implement retention strategies to minimize client churn and maximize customer lifetime value.
• Developed excellent working knowledge of industry trends and improvements in processes.
  

4. Revenue Generation:

• Proposal Building, Contract Negotiations, Client Onboarding & closing SOW's.
• Identify upsell and cross-sell opportunities within client portfolio.
  

5. Market and Competitor Analysis:

• Stay informed about industry trends, market developments, and competitor activities.
• Use market insights to make informed decisions and recommend product enhancements.
  

6. Reporting and Data Analysis:

• Analyze client data and feedback to identify areas for improvement and optimization.
• Create regular dashboards and presentations to communicate account performance and results to clients and internal stakeholders.
  

7. Customer Satisfaction and Feedback:

• Solicit feedback from clients to gauge satisfaction and uncover areas for improvement.
• End-to-End Client Portfolio Management & Strategic Planning to deliver High Adoption, In App Engagement, Quantifiable Impact, ROI & Client Growth.
  

8. Compliance and Contract Management:

• Ensure compliance with all contractual agreements and SLA's.
• Manage contract renewals, amendments, and negotiations as needed.
• Complete Corporate P&L Management & monthly recon with Finance .

.

• Plan & successfully execute Digital Fitness Programs for HealthifyMe’s Enterprise clients.
  
• Primary Point of Contact for all major enterprise corporate clients.
  
• Collaborate & work closely with internal & external stakeholders to ensure smooth delivery of our various corporate wellness solutions
  
• End-to-End Client Portfolio Management & Strategic Planning to deliver High Adoption, In App Engagement, Quantifiable Impact, ROI & Client Growth.
  
• Work closely with the Sales Team to onboard new clients, close sow’s & contract negotiations.
  
• Run weekly reports & analyses to strategize new growth areas.
  
• Forecast & track portfolio metrics.
  
• B2B Partnership Synergies through cross-team coordination and support.
  
• Manage all components of P&L for portfolio clients.
  
• Identify potential growth opportunities in the portfolio & build stakeholder relationships to ensure timely contract renewals.
  
• Proposal Building to showcase latest offerings, inclusions & app updates.
  
• Value Proposition & program execution.

• Qualified 50+ NBFC accounts through market research and prospecting.
• Leveraged my knowledge of sales tools like LinkedIn Sales Navigator, Lusha, Apollo & Mixmax to identify & map the relevant stakeholders to reach out to.
• Stakeholder and relationship management through multiple touchpoints.
• Identified and resolved customer needs promptly and efficiently.
• Set up opening conversations and oversee the entire journey until client onboarding
• Stitched custom automated call demos of relevant used cases
• Uncovered business opportunities through market and industry research and executed processes to capitalise on opportunities for increased profitability.

● Closed over 350 inbound leads successfully in 10 months at an average conversion rate of 39%, a rate highest in the team - PAN India

● Week on Week analysis of leads in pipeline which are prioritized based on metrics such as quality score, student intent, and supply availability to maximize conversion ● Managing student journey and updating stages of sales cycle on CRM for macro visibility for Org leaders.

● Business Development Initiative - Activated the partnership leads channel (received through education consultants) by qualifying and prospecting referrals to build additional sales pipeline. Coordinated property viewing and generating tenancy agreements for the same.

● Reduced TAT by 1 week on partner referrals by recommending automation and process changes to team leaders

● Maintained stakeholder relationships with suppliers across markets such as UK, Ireland, USA, and Australia.