AKANSHA BARUA
Assistant Manager
New Delhi,DL
Summary
Detail-oriented Assistant Manager with over 7 years of experience supporting senior executives and teams. Proven expertise in managing calendars, coordinating travel and expenses, handling confidential correspondence, and fostering cross-functional collaboration. Skilled in multitasking, stakeholder engagement, and administrative operations. Seeking an Executive Assistant role to utilize exceptional organizational and communication skills in a dynamic and growth-focused organization.
Overview
9
9
years of professional experience
2017
2017
years of post-secondary education
2
2
Certifications
Work History
Assistant Manager – Operations
WNS Global Services Pvt. Ltd.
07.2025 - Current
- - Manage senior-level calendars, appointments, and meetings across global time zones.
- - Coordinate travel arrangements, itineraries, and expense reimbursements.
- - Handle confidential leadership communication, including escalations and follow-ups.
- - Facilitate onboarding, compliance workflows, and team performance oversight.
- - Liaise with internal/external stakeholders for project alignment and execution.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Lead Associate – Project & Training Operations
WNS Global Services Pvt. Ltd.
04.2022 - 06.2025
- Supported executive-led training initiatives and onboarding programs.
- Organized meeting logistics, training sessions, and executive briefings.
- Maintained detailed calendars, performance trackers, and SOP documentation.
- Communicated between management and team members to ensure smooth operations.
- Coordinated weekly meetings for internal and external groups.
- Assist stakeholders with visa application processes for seamless travel.
- Manage personal business tasks such as maintaining records, processing expense claims and handling frequent flyer details.
Senior Associate – Administrative & Travel Support
WNS Global Services Pvt. Ltd.
04.2019 - 04.2022
- Managed end-to-end travel bookings and expense claims through Concur.
- Provided calendar and correspondence management for leadership.
- Coordinated meetings, vendor relations, POs, and facility arrangements.
- Delivered confidential administrative assistance and process support.
Business Operations Associate
Fidelity International Ltd.
02.2016 - 12.2017
- Processed and reviewed retirement account documents and client data.
- Managed daily operations, workload allocation, and issue resolution.
- Ensured data accuracy, compliance, and timely client servicing.
- Inserting the reviewed data of SIPP and FNW clients into composer (system-based software) for managing client’s portfolio.
Education
MBA - Finance
Sikkim Manipal University
Bachelor of Commerce - undefined
Maitreyi College, University of Delhi
Skills
Executive calendar management
Sensitive information management
Meeting coordination
Global travel management
Administrative Operations & Scheduling
Stakeholder Relationship Management
Documentation & Presentation Support
Vendor & Procurement Coordination
Microsoft Office Concur Fiori Ariba
Cross-functional Team Collaboration
Certification
Google Project Management – Coursera | 2024
Awards
Silver Globe Award – WNS | April 2024, League of Champions – WNS | July 2023 & December 2022
Timeline
Assistant Manager – Operations
WNS Global Services Pvt. Ltd.
07.2025 - Current
Lead Associate – Project & Training Operations
WNS Global Services Pvt. Ltd.
04.2022 - 06.2025
Senior Associate – Administrative & Travel Support
WNS Global Services Pvt. Ltd.
04.2019 - 04.2022
Business Operations Associate
Fidelity International Ltd.
02.2016 - 12.2017
Bachelor of Commerce - undefined
Maitreyi College, University of Delhi
MBA - Finance
Sikkim Manipal University