Akansha Chamola
Dehradun
Summary
Motivated professional with excellent research, technical and ability to handle challenging work. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Head- Recruitments
Air Axis Consultants
Dehradun
09.2020 - 04.2024
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
Manager- Admin & Recruitment
Cosmic Career
Rishikesh
02.2013 - 11.2019
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Established processes to ensure efficient workflow throughout the organization.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Recruited and hired qualified candidates to fill open positions.
Manager - Admin & PR
JP Group of College
Meerut
10.2009 - 11.2011
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Created monthly reports for senior management summarizing operational performance metrics.
- Recruited and trained new employees to meet job requirements.
- Assigned work and monitored performance of project personnel.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Oversaw recruitment, hiring, and onboarding processes for new employees.
- Fostered a positive work environment to retain top talent.
Aviation Trainer & Manager- Operations
Maples Institute of Air Hostess Training
Meerut
09.2008 - 09.2009
- Established processes to ensure efficient workflow throughout the organization.
- Provided leadership during times of organizational change or crisis situations.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Coached, mentored and trained team members in order to improve their job performance.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Customer Service Associate
Jet Airways
Goa
08.2007 - 08.2008
- Conducted security screenings in accordance to Transportation Security Administration regulations.
- Prepared reports detailing daily activities such as number of passengers boarded, delays or cancellations due to weather conditions.
- Verified accuracy of manifests prior to departure of each flight.
- Ensured that all safety protocols were followed during the boarding process.
- Answered customer inquiries regarding ticketing, seating arrangements, baggage allowance and other related issues.
- Coordinated ground transportation services for arriving and departing passengers.
Education
MBA - Human Resources Management
Narsee Monjee Institute of Management Studies
Mumbai03-2010
BBA - Commerce
Delhi University
New Delhi04-2005
GED -
DAV Centenary Public School
Meerut04-2002
High School Diploma -
DAV Centenary Public School
Meerut04-2000
Skills
- Project Planning
- Critical Thinking
- Supervision and leadership
- Training & Development
- Organization and Time Management
- Team Management
Certification
- Participated in HR Conclave 2011 held in Jaipur , Rajasthan India on 11-12 February 2011. The theme was Creating Talent Pool: Transforming Lives.
- Received Ceritificate of Honour for being a part of Admin Committee in National Level Technical Fest " Technopark Fest 2011' held in JP Institute of Engineering & Technology , Meerut.
- Paper presented in National Seminar on Green Marketing - Opportunites & Challenges ', held in KC Group of Institutions.
- Paper presented in National Seminar on Global Recession & its impact on Indian Economy held in CCS University , Meerut on 13-14 March 2011.
- Paper Presented in National Conference on " Rural Development & Management through IT " held in JP Institute of Engineering & Technology , Meerut on 27 -28 March 2011.
Timeline
Head- Recruitments
Air Axis Consultants
09.2020 - 04.2024
Manager- Admin & Recruitment
Cosmic Career
02.2013 - 11.2019
Manager - Admin & PR
JP Group of College
10.2009 - 11.2011
Aviation Trainer & Manager- Operations
Maples Institute of Air Hostess Training
09.2008 - 09.2009
Customer Service Associate
Jet Airways
08.2007 - 08.2008
MBA - Human Resources Management
Narsee Monjee Institute of Management Studies
BBA - Commerce
Delhi University
GED -
DAV Centenary Public School
High School Diploma -
DAV Centenary Public School
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