Proven Relationship Manager at VSK Technologies, adept in relationship building and customer portfolio management, enhanced client satisfaction and business growth through strategic financial planning and wealth management offerings. Excelled in team leadership and client engagement, achieving significant milestones in customer service and new business development. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level relationship manager position. Ready to help team achieve company goals.
Hi, I’m
Akansha Sharma
Relationship Manager
New Delhi,DL
Summary
Overview
3
years of professional experience
Work History
VSK Technologies
Relationship Manager
2021.01 - 2024.06 (3 years & 5 months)
Job overview
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Analyzed customer data to identify areas of improvement and maximize customer satisfaction.
- Identified opportunities to cross or up-sell and communicated customer needs to appropriate team.
- Monitored project progress against established timelines while proactively updating stakeholders on any potential setbacks or roadblocks.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Built relationships with customers and community to establish long-term business growth.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Education
Vivekanand School New Delhi
University Overview
Mewar
Bachelor of Arts
2001.04
University Overview
Skills
- Relationship Building
Timeline
Relationship Manager
VSK Technologies
2021.01 - 2024.06 (3 years & 5 months)
Mewar
Bachelor of Arts
2001.04
Vivekanand School
Similar Profiles
Hunter BlakemoreHunter Blakemore
Personal Care Assistant at Very Special Kids (VSK)Personal Care Assistant at Very Special Kids (VSK)
Jumphon ChommaliJumphon Chommali
Survey Engineer at VSK GLOBALSurvey Engineer at VSK GLOBAL
Daniel GourlayDaniel Gourlay
Volunteer at VSKVolunteer at VSK