Akansha Sharma

Lucknow

Summary

Enthusiastic and approachable individual with strong communication and problem-solving skills. Eager to begin a career in customer service and contribute to a team-oriented environment. Known for being reliable, patient, and quick to learn. Passionate about helping others and creating positive customer experiences.

Overview

year of professional experience

Work History

Teacher

Seventh Day Adventist School

05.2019 - 12.2019

Assisted in classroom management and created a positive learning environment.
Developed lesson plans tailored to diverse student needs and learning styles.
Implemented educational technology tools to enhance student engagement and understanding.
Provided support during assessments, ensuring adherence to testing protocols.
Maintained organized records of student progress and communicated updates to parents.

Education

M. Com. - Commerce

Dayanand Anglo-Vedic College

Kanpur, India

07-2023

B. Com. - Commerce

CSJM Universitty

Kanpur, India

06-2021

Skills

Documentation and reporting
Strong verbal communication
Active Listening & Empathy
Dispute mediation
Effective time management

Detail-oriented approach
Flexible problem-solving
Effective team engagement
Basic Computer Literacy (Microsoft Office, Email, Internet)
Fast Learner & Self-Motivated

Hobbies

Watching TV Shows & Movies – Enjoy exploring different genres, which helps improve understanding of diverse perspectives and communication styles.
Sports Enthusiast – Passionate about football and team-based sports; value teamwork, discipline, and resilience.
Dance – Love expressing creativity through movement; active in school dance events and group performances.
Music – Enjoy listening to various music styles to relax and stay inspired; helps improve focus and mood.

Languages

Hindi

Bilingual or Proficient (C2)

English