Summary
Overview
Work History
Education
Skills
Languages
Timeline
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AKANSHA SINGH

AKANSHA SINGH

Summary

Dynamic and results-oriented professional with a proven track record at JB INNOVATIONS, excelling in Banquet sales and hospitality management. Skilled in leading teams to surpass revenue goals through effective upselling and exceptional service delivery. Demonstrates strong organizational skills and a commitment to customer satisfaction, enhancing brand loyalty and operational efficiency.

Overview

4
4
years of professional experience

Work History

Assistant Banquet & Events Manager

JB INNOVATIONS
02.2022 - Current
  • Provided exceptional customer service, addressing any concerns or issues promptly and professionally.
  • Collaborated with sales team to exceed revenue goals through upselling packages and services.
  • Promoted brand awareness by representing the company at industry trade shows and networking events.
  • Trained and supervised a diverse team of staff members, resulting in exceptional service delivery during events.

PODCASTER

SPOTIFY
08.2020 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Banquet Sales Coordinator

JS BANQUET HALL
09.2021 - 01.2022
  • Improved operational efficiency by streamlining document management processes, including contracts, invoices, proposals, and event orders.
  • Contributed to revenue growth through upselling services such as audiovisual equipment rentals or upgraded catering packages during the sales process.
  • Created customized event packages to cater to specific client needs, leading to increased customer satisfaction and brand loyalty.
  • Managed contract negotiations, ensuring all terms were favorable for both parties and adhered to industry standards.

Education

B.Tech - Biotechnology

APJ ABDUL KALAM TECHNICAL UNIVERSITY
LUCKNOW
08.2021

Skills

  • Guest Relations
  • Hospitality Management
  • Task Delegation
  • Scheduling Coordination
  • Banquet operations
  • Menu development
  • Upselling strategies
  • Event Promotion
  • Client meetings
  • Social Media Management
  • Budget Management
  • Customer Service
  • Excellent Communication
  • Organizational Skills

Languages

Hindi
Advanced (C1)
English
Advanced (C1)
Spanish
Intermediate (B1)

Timeline

Assistant Banquet & Events Manager

JB INNOVATIONS
02.2022 - Current

Banquet Sales Coordinator

JS BANQUET HALL
09.2021 - 01.2022

PODCASTER

SPOTIFY
08.2020 - Current

B.Tech - Biotechnology

APJ ABDUL KALAM TECHNICAL UNIVERSITY

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AKANSHA SINGH