Akarsh Kumar J K
Bangalore
Summary
Seeking a responsible post for a challenging position and looking forward to making a significant contribution to a company that offers a genuine opportunity for progression.
Overview
7
7
years of professional experience
Work History
Associate Manager, Procurement & Vendor Management
MyGate
10.2024 - Current
- Led end-to-end procurement operations, including vendor selection, negotiation, PO issuance, and invoice reconciliation, ensuring timely and cost-effective sourcing
- Collaborated with cross-functional teams (Finance, Operations, and Marketing) to streamline procurement processes in line with organizational goals.
- Implemented centralized procurement SOPs across multiple cities to improve standardization, compliance, and turnaround time.
- Successfully handled procurement for multi-city campaign rollouts, ensuring 100% timely delivery and quality compliance.
- Resolved vendor escalations and service-level deviations through structured communication and regular performance reviews.
- Monitored market trends and alternate sourcing options to reduce dependency on single vendors and mitigate risk.
Senior Associate - Central Procurement
MyGate
08.2021 - Current
- Ensured outstanding value across procurement strategy, consistently delivering against company performance targets.
- Coordinated with suppliers and stakeholders to manage timely, accurate order shipments.
- Negotiated supplier quotes, securing cost savings on materials and equipment.
- Effectively worked within budgetary constraints to minimize overspending.
Lead - Client Service
MyGate
04.2021 - 08.2021
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
- Supported customer satisfaction, addressing escalated complaints with diplomacy and acknowledgment.
- Verified that teams carried out tasks in compliance with company regulations.
- Inspired and managed teams in operational improvements, increasing overall productivity.
- Monitored team performance, providing suggestions for improvement and training programmes to increase team efficiency
- Assisted with team recruitment, interviewing and onboarding.
- Integrated process improvements to optimise overall workflow and efficiency.
Client service associate
MyGate
10.2019 - 03.2021
- Trained junior associates in proper procedures, team policies, and strategies for success.
- Created comprehensive reports and delivered presentations to high-level stakeholders.
- Addressed customer service enquires quickly and accurately.
- Monitored customer surveys and feedback to develop corrective actions for service-related issues.
- Followed up on customer issues, reaching out to verify satisfaction beyond initial communication.
Field Operations Executive
MyGate
04.2018 - 09.2019
- Delivered high level of service to customers in effort to build upon future relationships.
- Coordinate and oversee field projects from initiation to completion.
- Act as a liaison between the company and clients in the field.
- Address client concerns, resolve issues, and ensure customer satisfaction.
Education
Karnataka state open university
Meswa's high school and Junior collage
Sri Saraswathi Vidya Nikethan
Skills
Rigorous sourcing
Vendor Management
Supplier analysis
Task delegation
Priority management
Operational planning
Customer relationship building
Customer communications
Goal development planning
Operations management
Project management
Timeline
Associate Manager, Procurement & Vendor Management
MyGate
10.2024 - Current
Senior Associate - Central Procurement
MyGate
08.2021 - Current
Lead - Client Service
MyGate
04.2021 - 08.2021
Client service associate
MyGate
10.2019 - 03.2021
Field Operations Executive
MyGate
04.2018 - 09.2019
Karnataka state open university
Meswa's high school and Junior collage
Sri Saraswathi Vidya Nikethan
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