Enthusiastic Sports lover,Love to explore Music,Read Books, Cycling
Akarsh Poovaiah
Business Analyst: Project Consulting Ops
Bangalore
Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and organizational skills. Motivated to learn and implement it in the Organization to contribute to its success and myself. Results-driven and detail-oriented Project Management professional with a strong background in project consulting operations.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Project Consulting Ops : Sr. Business Analyst
Oracle Financial Services Software Ltd.
09.2022 - Current
- Managed Resource onboarding for critical client-facing projects, ensuring alignment with delivery timelines and compliance frameworks.
- Oversaw Country-wise headcount quotas, maintaining real-time tracking of capacity and proactively forecasting future needs to meet project demands.
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Acted as a Project Coordinator for onsite mobility, managing project-related travel and compliance requirements across Immigration, Employee Tax, and Corporate Tax domains.
- Collaborated with cross-functional stakeholders to obtain timely mobility approvals, reducing turnaround time and improving project readiness.
- Created and maintained dashboards to track status of mobility requests, pending approvals, and project resource alignment, supporting PMO reporting needs.
- Implemented process improvements to streamline stakeholder communication workflows, improving transparency and reducing project delays.
- Ensured regulatory compliance in line with client and regional requirements, mitigating risk in international resource deployments.
- Participated in regular project planning and review calls with business teams to assess resource gaps and execution risks.
- Proactively identified and mitigated potential risks and issues, ensuring timely resolution and minimizing impact on project timelines and outcomes.
Partner Transaction Specialist: Business Analyst
Oracle India
05.2017 - 08.2022
- Operational Excellence: Ensure operational excellence within the Partner Transaction Center (PTC) by understanding and executing the workflow, processes, and business practices for partners globally.
- Liaison and Stakeholder Management: Serve as a primary liaison between the PTC team and other divisions within the organization, providing accurate guidance and assistance to stakeholders. Collaborate with cross-functional teams to streamline processes and improve operational efficiency.
- Transaction Handling: Handle day-to-day partner transactions efficiently and accurately. This includes processing DAS (Deal Approval System) requests, Deal registrations, Business continuity transactions, Ordering Documents, Migrations, and Booking requests.
- Process Optimization: Continuously review and optimize Partner transaction processes to ensure alignment with organizational goals and industry best practices. Identify areas for improvement and implement solutions to enhance efficiency and effectiveness.
- Compliance and Quality Assurance: Ensure compliance with company policies, procedures, and regulatory requirements in all Partner transactions. Conduct quality assurance checks to maintain data accuracy and integrity.
- Training and Support: Provide training and support to Partners and internal stakeholders on transaction processes, systems, and tools. Serve as a subject matter expert and mentor to new team members to ensure smooth onboarding and knowledge transfer.
- Reporting and Analysis: Generate reports and perform data analysis to track transactional metrics, identify trends, and provide insights for decision-making. Utilize data-driven approaches to drive process improvements and optimize resource allocation.
- Customer Relationship Management: Build and maintain strong relationships with partners and internal stakeholders to foster collaboration and ensure high levels of customer satisfaction. Address inquiries and resolve issues in a timely and professional manner to uphold Oracle's reputation for excellence in partner support.
Seller Support Associate, Amazon
Amazon
08.2013 - 04.2017
- Advocated for sellers and provided feedback to enhance selling process for overall improvements.
- Provided sellers with accurate information concerning platform policies for sales, database issues, and listing inaccuracies.
- Research system for Seller inquiries, product descriptions and specifications.
- Provide Technical support for the Sellers and Troubleshoot issues pertaining to their Selling account.
- Communicate with Merchant Investigations or Payments teams as required resolving Seller's issues and questions.
- Trained new batches and Mentored the new hires to ramp up the productivity.
- Maintain productive working relationships with the current and potential sellers.
- Help Set up Promotions and Advertisements on the Product Detail page.
- Answer questions regarding Seller inventory, Shipping, Payments and Buyer complaints.
Education
MBA - Marketing
Dayananda Sagar Academy Of Tech And Management
Bangalore 06.2011 - 06.2013
Bachelor of Business Management - Marketing And Finance
St.Philomena College
Puttur, Mangalore 06.2006 - 06.2009
Skills
Agile project management
Project Management Professional
Jira Project Management
Negotiation
Microsoft Office Suite
Servant Leadership
Stakeholder Engagement
Risk assessment
Communication Management
Microsoft Project 2021
Agile
Certification
Certified Scrum Master- Issued by Scrum Alliance
Accomplishments
- Promoted to Specialist Role in Oracle.
- Awarded “No Escalation Award” for the Month of January 2019 in Oracle.
- Awarded for the Best Productivity for continuous 3 months in Oracle for exceeding the Productivity.
- Awarded as the “Superstar of the peak season” for providing efficient support to Sellers in driving sales on Amazon.uk and maintaining the metrics intact.
- Awarded as the PRR (Positive Response rate) Champ twice in Amazon for maintaining the best and consistent PRR throughout the months.
- Trained different new batches on Amazon with the skill sets I am specialized in and also extended my support by being the “Mentor” for the new hires to ramp up the productivity.
- Represented the Karnataka state in the National level hockey.
- Represented Mangalore University in hockey for 3 years.
- Participated in the State level table tennis tournament for 6 years.
- Participated in U-17, U-19, U-21Cricket tournaments.
Interests
Timeline
PMI-RMP(Risk Management Professional)- Issued by Simplilearn
03-2024
PMP®(Project Management Professional) Issued by Project Management Institute(PMI)
02-2024
Project Consulting Ops : Sr. Business Analyst
Oracle Financial Services Software Ltd.
09.2022 - Current
Certified Scrum Master- Issued by Scrum Alliance
12-2021
Partner Transaction Specialist: Business Analyst
Oracle India
05.2017 - 08.2022
Seller Support Associate, Amazon
Amazon
08.2013 - 04.2017
MBA - Marketing
Dayananda Sagar Academy Of Tech And Management
06.2011 - 06.2013
Bachelor of Business Management - Marketing And Finance
St.Philomena College
06.2006 - 06.2009
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