Dynamic team leader with a proven track record at MYWISH MARKETPLACES, excelling in project coordination and customer service. Skilled in employee training and relationship management, I foster strong client connections and drive team performance to achieve project goals. Committed to delivering high-quality results and enhancing operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Lead
MYWISH MARKETPLACES PRIVATE LIMITED
NEW DELHI
11.2024 - Current
Led team meetings to coordinate project goals and tasks effectively.
Trained new employees on company policies and operational procedures.
Developed schedules to ensure adequate coverage during peak hours.
Monitored inventory levels and communicated needs to management promptly.
Resolved customer inquiries and complaints with professionalism and care.
Provided feedback to team members for improved performance and development.
Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Trained new staff in relevant processes and procedures.
Monitored team progress and enforced deadlines.
Assistant Relationship Officer
MYWISH MARKETPLACES PRIVATE LIMITED
NEW DELHI
10.2023 - 10.2024
Managed client inquiries to ensure timely and effective communication.
Assisted in maintaining accurate client records and documentation.
Coordinated meetings between clients and relationship managers for updates.
Developed strong relationships with clients through regular follow-up interactions.
Sales Executive
MY MONEY MANTRA
NEW DELHI
08.2022 - 10.2023
Developed client relationships through regular follow-ups and personalized communication.
Assisted clients in selecting suitable financial products based on their needs.
Used cold calling and networking to sell products and services.
Marketing Assistant, SEO Optimization Articles at Styria digital marketplaces d.o.o.Marketing Assistant, SEO Optimization Articles at Styria digital marketplaces d.o.o.