Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Akarsh Singh

Delhi

Summary

Dynamic team leader with a proven track record at MYWISH MARKETPLACES, excelling in project coordination and customer service. Skilled in employee training and relationship management, I foster strong client connections and drive team performance to achieve project goals. Committed to delivering high-quality results and enhancing operational efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Lead

MYWISH MARKETPLACES PRIVATE LIMITED
NEW DELHI
11.2024 - Current
  • Led team meetings to coordinate project goals and tasks effectively.
  • Trained new employees on company policies and operational procedures.
  • Developed schedules to ensure adequate coverage during peak hours.
  • Monitored inventory levels and communicated needs to management promptly.
  • Resolved customer inquiries and complaints with professionalism and care.
  • Provided feedback to team members for improved performance and development.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Trained new staff in relevant processes and procedures.
  • Monitored team progress and enforced deadlines.

Assistant Relationship Officer

MYWISH MARKETPLACES PRIVATE LIMITED
NEW DELHI
10.2023 - 10.2024
  • Managed client inquiries to ensure timely and effective communication.
  • Assisted in maintaining accurate client records and documentation.
  • Coordinated meetings between clients and relationship managers for updates.
  • Developed strong relationships with clients through regular follow-up interactions.

Sales Executive

MY MONEY MANTRA
NEW DELHI
08.2022 - 10.2023
  • Developed client relationships through regular follow-ups and personalized communication.
  • Assisted clients in selecting suitable financial products based on their needs.
  • Used cold calling and networking to sell products and services.

Education

Bachelor of Arts - Art

Bundelkhand University
Jhansi
03-2025

Skills

  • Team leadership
  • Project coordination
  • Customer service
  • Relationship management
  • Employee training
  • Effective communication

Accomplishments

  • Star Of month Award by Wishfin.com
  • King Award by TATA CAPITAL

Certification

  • Star of the month by WISHFIN.com
  • King Award by TATA CAPITAL

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Team Lead

MYWISH MARKETPLACES PRIVATE LIMITED
11.2024 - Current

Assistant Relationship Officer

MYWISH MARKETPLACES PRIVATE LIMITED
10.2023 - 10.2024

Sales Executive

MY MONEY MANTRA
08.2022 - 10.2023

Bachelor of Arts - Art

Bundelkhand University
Akarsh Singh