Akarsh Singh
Delhi
Summary
Dynamic team leader with a proven track record at MYWISH MARKETPLACES, excelling in project coordination and customer service. Skilled in employee training and relationship management, I foster strong client connections and drive team performance to achieve project goals. Committed to delivering high-quality results and enhancing operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Lead
MYWISH MARKETPLACES PRIVATE LIMITED
NEW DELHI
11.2024 - Current
- Led team meetings to coordinate project goals and tasks effectively.
- Trained new employees on company policies and operational procedures.
- Developed schedules to ensure adequate coverage during peak hours.
- Monitored inventory levels and communicated needs to management promptly.
- Resolved customer inquiries and complaints with professionalism and care.
- Provided feedback to team members for improved performance and development.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Monitored team progress and enforced deadlines.
Assistant Relationship Officer
MYWISH MARKETPLACES PRIVATE LIMITED
NEW DELHI
10.2023 - 10.2024
- Managed client inquiries to ensure timely and effective communication.
- Assisted in maintaining accurate client records and documentation.
- Coordinated meetings between clients and relationship managers for updates.
- Developed strong relationships with clients through regular follow-up interactions.
Sales Executive
MY MONEY MANTRA
NEW DELHI
08.2022 - 10.2023
- Developed client relationships through regular follow-ups and personalized communication.
- Assisted clients in selecting suitable financial products based on their needs.
- Used cold calling and networking to sell products and services.
Education
Bachelor of Arts - Art
Bundelkhand University
Jhansi03-2025
Skills
- Team leadership
- Project coordination
- Customer service
- Relationship management
- Employee training
- Effective communication
Accomplishments
- Star Of month Award by Wishfin.com
- King Award by TATA CAPITAL
Certification
- Star of the month by WISHFIN.com
- King Award by TATA CAPITAL
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Team Lead
MYWISH MARKETPLACES PRIVATE LIMITED
11.2024 - Current
Assistant Relationship Officer
MYWISH MARKETPLACES PRIVATE LIMITED
10.2023 - 10.2024
Sales Executive
MY MONEY MANTRA
08.2022 - 10.2023
Bachelor of Arts - Art
Bundelkhand University