Summary
Overview
Work History
Education
Skills
Timeline
Generic

A. KARTHIKEYAN .

Sivaganga

Summary

Multitasking professional offering exemplary skills in keeping accurate records and documentation and mentoring new employees. Determined Dispatch Supervisor willing to manage schedules and keep a careful eye on man hours. Skilled Dispatch Supervisor with relevant experience in coordinating and overseeing daily operations of dispatch teams. Possess strong leadership capabilities, a knack for problem-solving, and the ability to maintain effective communication lines between departments. Past roles have demonstrated success in improving efficiency, reducing errors, and enhancing overall team performance. Dutiful Dispatch Supervisor proudly offering many years' experience coordinating logistics activity and monitoring road performance. Polished professional known for analyzing situations and finding the appropriate solutions to problems. Offering exemplary team player, leadership, and critical thinking talents.

Overview

26
26
years of professional experience

Work History

Dispatch Supervisor

PERFECT TOOL & DIE MAKERS PVT LTD
chennai
09.2024 - Current
  • Coordinated daily dispatch operations to ensure timely delivery of shipments.
  • Assisted in route planning for drivers to optimize delivery efficiency.
  • Monitored vehicle maintenance schedules to ensure safe operation of fleet.
  • Communicated with drivers to address issues and provide updates on deliveries.
  • Managed documentation for shipping and receiving processes accurately.
  • Trained new dispatch staff on procedures and software systems effectively.
  • Collaborated with warehouse teams to streamline loading and unloading tasks.
  • Utilized dispatch software to track shipments and report status updates efficiently.
  • Ensured that daily dispatch operations ran smoothly and efficiently.
  • Responded quickly to emergency situations involving dispatched vehicles or personnel.
  • Scheduled, assigned, and monitored the work of dispatchers.
  • Supervised the training of new hires in dispatching protocols and processes.
  • Investigated customer inquiries regarding delivery status or delays.
  • Maintained accurate records of dispatched vehicles, drivers, routes.
  • Managed daily delivery and work schedules to maximize coverage.
  • Scheduled loads according to priority and available equipment.
  • Supervised driver dispatching, route planning, and vehicle tracking for driving team.
  • Received or prepared work orders.
  • Dispatched drivers to meet daily delivery needs for company customers.
  • Prepared daily work and run schedules.

DISPATCH INCHARGE

Crowntech Surface Treatment Pvt Ltd,
Chennai
03.2023 - 09.2024
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Achieved cost-savings by developing functional solutions to problems.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Recognized by management for providing exceptional customer service.

Warehouse Team Leader

Al_Nader & Al-Rasheed Motors Company Pvt Ltd.
Al wade al dawasir
06.2011 - 12.2019
  • Supervised daily warehouse operations and ensured team adherence to safety protocols.
  • Coordinated inventory management and organized stock for efficient retrieval.
  • Trained new team members on equipment usage and safety standards.
  • Monitored product quality and managed discrepancies during receiving processes.
  • Conducted regular maintenance checks on warehouse equipment and machinery.
  • Supervised and monitored the daily operations of a warehouse team.
  • Trained new employees on safety procedures and policies.
  • Documented inventory levels, shipments, and deliveries.
  • Loaded and unloaded trailers with care and efficiency.
  • Removed damaged products from outgoing shipments during final inspections.
  • Packaged finished products for shipping by shrink-wrapping, boxing, and labeling.
  • Packed boxes and stock using organizational guidelines.

Computer Operator

TCPS Education
Thiruppathur
04.2009 - 04.2011
  • Operated computer systems to ensure smooth daily operations.
  • Monitored system performance and reported issues to technical support.
  • Managed data entry tasks and maintained accurate records.
  • Assisted in software updates and system backups regularly.
  • Coordinated with staff to resolve technical problems promptly.
  • Trained new employees on computer operation protocols effectively.
  • Performed data entry tasks, including updating customer information in databases.
  • Documented job processing requirements and data flow for applications.
  • Updated hardware, software, and security protections with latest standards.

Video Editor

Jaya Tv
Chennai
02.2006 - 03.2009
  • Edited video content for various platforms including social media and websites.
  • Collaborated with producers to understand project requirements and timelines.
  • Utilized editing software like Adobe Premiere Pro and After Effects effectively.
  • Reviewed footage and selected the best clips for final production.
  • Created engaging transitions and effects to enhance video quality.
  • Coordinated with sound engineers to ensure optimal audio quality in videos.
  • Managed file organization for easy access to video assets and edits.
  • Edited video by adding graphics, titles, audio and special effects.
  • Implemented visual effects, animation, color correction techniques, and audio mixing to enhance the overall quality of videos.
  • Edited raw footage into cohesive narratives using Adobe Premiere Pro.
  • Reviewed video and selected best footage for storytelling.
  • Managed graphics, sound, music, and color corrections for videos.
  • Created engaging video trailers to promote upcoming projects.
  • Selected and edited music tracks to complement visual content.
  • Applied color correction techniques to ensure visual consistency across all projects.
  • Marked frames where particular shot or piece of sound is to begin or end.

Service Engineer

G Plus Computers
Karaikudi
08.1999 - 12.2005
  • Supported installation of computer systems and software for clients.
  • Assisted with troubleshooting hardware and software issues for end-users.
  • Documented service requests and resolutions in the support ticketing system.
  • Maintained inventory of spare parts and equipment for repairs.
  • Installed new components or replaced defective parts to restore functionality.

Education

Associate of Arts - Visual Communication

Annamalai University
Chennai
11-2009

High School Diploma -

TREC-STEP
Madurai

High School Diploma -

Government High School
Chennai

High School Diploma -

Arena Multimedia
Karaikudi

High School Diploma -

Arena Multimedia
Chennai

Skills

  • Dispatch software
  • Route planning
  • Shipment tracking
  • Documentation management
  • Vehicle maintenance
  • Customer relationship management
  • Inventory management
  • Team leadership
  • Problem solving
  • Time management
  • Coaching and onboarding
  • Dispatcher monitoring
  • Employee training
  • Dispatching field personnel
  • Dispatching procedures
  • Maintaining call metrics
  • Call handling
  • Active listening

Timeline

Dispatch Supervisor

PERFECT TOOL & DIE MAKERS PVT LTD
09.2024 - Current

DISPATCH INCHARGE

Crowntech Surface Treatment Pvt Ltd,
03.2023 - 09.2024

Warehouse Team Leader

Al_Nader & Al-Rasheed Motors Company Pvt Ltd.
06.2011 - 12.2019

Computer Operator

TCPS Education
04.2009 - 04.2011

Video Editor

Jaya Tv
02.2006 - 03.2009

Service Engineer

G Plus Computers
08.1999 - 12.2005

Associate of Arts - Visual Communication

Annamalai University

High School Diploma -

TREC-STEP

High School Diploma -

Government High School

High School Diploma -

Arena Multimedia

High School Diploma -

Arena Multimedia
A. KARTHIKEYAN .