Akash

To learn, achieve and serve is the motto of my life.

Dedicated and focused Project Management Specialist with over 4 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.

BSNL, Chennai

• Collaborated with the business stakeholders(Bank's clients), project team members, and multiple IT Partners in order to accomplish the projects within stipulated budgets and schedule while delivering all objectives.
• Worked in CRILC projects on many banking modules accompanied with ADF(automated data flow) to enhance and automate reporting process and workflow supplemented with systematic audits on the data flow to the RBI submission to meet the compliance and regulatory policies.
• Responsible for providing technical support and troubleshooting assistance to users within an organization. Liaised computer hardware, software, networks, and other related technologies to diagnose and resolve technical issues.
• Derive milestone from the SRS(software requirements specification) plan and produce a roadmap from the same with proper traceability matrix.
• Experienced Support Lead in working and managing L1/L2 resources to extract logs of applications, supporting middleware systems, UI/UX designing and handling escalations.
• Skilled in Kibana for monitoring system performance, ProjectLibre and other monitoring tools, with a track record of driving process improvements and delivering exceptional service.
• Collaborated with cross-functional teams to ensure timely resolution of complex issues, and provided regular updates to customers on the status of their tickets.
• Responsible to gather requirements, assess complexity, make detailed project plan, project objectives, software test plan, effort and cost Estimate, resource planning, manage project risks and issues, publish regular status updates by using agile methodologies and inculcated agile best practices and guide the team on agile principles.
• Performing routine maintenance and updates on computer systems and software.
• Periodically review the projects and control scope, schedule and cost creep through effective change management process and initiatives best practices of Agile Project Management. Ensuring that all issues are resolved within established SLAs. Managing the releases of hot-fixes; this involves coordinating with various teams within the bank.
• Monitoring system performance and identifying potential issues.
• Working with project team members and interact with Business Stake holders as needed to communicate the status, get decisions on sticky issues and move the project forward with end-to-end responsibility in terms designing, analyzing, development, testing and deployment.
• Formulated plans/practices that enables the team to maximize their output in terms of productivity and accuracy.

• Certified 3rd rank in essay writing competition
• Ranked 4th in India Today Quiz phase.
• Certification in National Cyber Olympiad.
• Participation in image and signal processing workshop.
• Participation in Maths Dumb-Charades.
• Certification of social service in the Helpage India.

• Date of Birth: 09/15/93
• Gender: Male
• Nationality: Indian

• IT - Digital Infrastructure & Application Management
• Requirement Gathering
• HRMS, Legal, Compliance and Access Control System
• SDLC
• System and Data analysis
• DevOps
• Change Management Process
• Agile - Scrum

• ADF project for SBM(State Bank of Mauritius) bank to automate RBI compliance reporting workflow.
• CRILC project - Central Repository of Information on Large Credits for UBI(Union Bank of India) & IndusInd Bank.
• Power BI integration through API and .NET migration in Compliance applications.
• Software Upgrade in Access Control applications(Interflex & Honeywell).
• Working on DevOps - Automation Testing with Selenium tool for compliance applications.
• Development of paperless business card using machine learning and natural language processing logics.
• Application Upgrade of e-sourcing(HRMS) application.

• Inplant training in "BSNL" in Gaya, Bihar.
• Internship in Banking Technology in ICICI Bank, Bhagalpur, Bihar.

• Hindi
• English

• Playing Cricket, Football, Chess, etc.
• Singing
• Watching Movies
• Writing Poems

• Inplant training, BSNL, Gaya, Bihar
• Internship, ICICI Bank, Bhagalpur, Bihar

I hereby declare that all the given details are true and best to my knowledge and belief.